Solutions IT Designer

Overview Join to apply for the Solutions IT Designer role at TD Location: Toronto, Ontario, Canada Hours: 37.5 per week Line Of Business: Technology Solutions Pay Details: $76,800 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description Prime responsibility will be to develop detailed design specifications, create and review code and assess impact on other applications using the ServiceNow Platform. This role will work closely with other team members to ensure consistency in coding standards, best practices, compliance with governance policies and to optimize any synergy and re-use opportunities. Develops code (writes software application programs). Develop and codes programs to integrate multiple subsystems. Identifies and recommend system enhancements to improve or expand customer services by anticipating customer problems and recommending solutions. Plans, schedules, and coordinates project design and implementation teams. Assists and trains others on technical or industry-related issues. Evaluates hardware or software product alternatives and makes recommendations. Work closely with the Platform System Administrators to investigate and resolve production incidents. Key Accountabilities Responsible for leading technical aspects of enhancement backlog items from inception through to deployment. Participate in analysis and system design specification sessions. Documentation of design options and solutions according to System Development Life Cycle (SDLC) methodology. Ensure that solutions adhere to development best practices and architectural principles. Apply analytical skills to resolve problems and deliver viable solutions. Anticipate obstacles and execute proactive approaches to issues. Active participation in issue resolution. Provide detailed development complexity estimates to Product Owner for development effort as well as daily status reporting. Configuration management for the sub projects within the release. Responsible for coding, testing, packaging, deployment and support of builds as code is promoted from development, system, acceptance and production environments. May lead code reviews. Work closely with Platform Administrators, QA Team and Business representatives for BAT testing to ensure that environments are fully functional and that builds are properly tested before being deployed. Participate in development of test strategy, test plans, test cases and testing efforts (unit testing and integration testing of code). Provide technical support to business and testing team during testing phases. Track defects, defect triage and resolution. Coaching / mentoring of junior developers. Knowledge transfer within group. Ensure required documentation is housed in the project repository and that knowledge transfer has occurred to full time staff upon completion of contract term. Experience & Education At least 5 years of hands-on technical working experience as a ServiceNow Developer, preferably within the financial services industry. Applications and Modules include: APM/CSDM, Service Catalogs, Incident/Change/Problem, CMDB, Demand and integrations with third party applications Demonstrate a strong understanding of Applications Portfolio Management, Integration Hub and other integrations on the NOW Platform Hold a ServiceNow CSA and ServiceNow CIS certification Demonstrate a good understanding of the following frameworks: Agile Scrum, DevOps and ITIL 4 Must Have Hands-on technical working experience as a ServiceNow Developer – 10 years Certification: Certified ServiceNow System Administrator Understanding of Applications Portfolio Management, Integration Hub and other integrations on the NOW Platform High level ability to problem-solve and troubleshoot issues. Strong communication skills (verbal and written) Nice To Have Previous TD experience Experience with following frameworks: Agile Scrum, DevOps and ITIL 4 Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to millions of households and businesses worldwide. TD is committed to supporting colleagues through development conversations, training programs, and a competitive benefits plan. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information We’re delighted that you’re considering building a career with TD. This job opportunity is subject to provincial regulation for employment purposes. Each province or territory within the jurisdiction of Canada may have its own regulations. Colleague Development If you’re interested in a specific career path or want to build certain skills, TD offers regular career development conversations, mentoring programs and access to online learning to help you unlock future opportunities. Training & Onboarding TD provides training and onboarding sessions to ensure you have what you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview and strive to communicate outcomes to all applicants by email or phone. Accommodation Your accessibility is important. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help you participate throughout the interview process. Language Requirement (Quebec Only) Sans Objet #J-18808-Ljbffr