Community Ministries Supervisor

Mission and Values:

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement:

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values:

The Salvation Army Canada and Bermuda has four core values:

• Hope: We give hope through the power of the gospel of Jesus Christ.
• Service: We reach out to support others without discrimination.
• Dignity: We respect and value each other, recognizing everyone’s worth.
• Stewardship: We responsibly manage the resources entrusted to us.

Job Description:

Position Purpose Summary:

The Community Ministries Supervisor provides holistic leadership to all programs under the umbrella of The Salvation Army’s Fort St John Community & Family Services in accordance with The Salvation Army’s Mission, Vision, and Values.

This role involves providing administration, supervision, and operational requirements of special programs, assisting individuals and families seeking aid from The Salvation Army.

BASIC FUNCTIONS/RESPONSIBILITIES:

• Works with and provides guidance to the family services driver/maintenance worker and custodian.
• Develops, organizes and implements new and ongoing programs that align with the ministry units' strategic objectives.
• Connects with community partners.
• Engages with guests and provides spiritual and emotional care as able or seeks chaplain when necessary.

Administrative Responsibilities:

• Develop and document business requirements, processes, and reports as needed.
• Completes timesheets for direct reports.
• Provides budgetary insight for the community ministries department.
• Completes reports for community stakeholders and grant providers.

Organizational & Leadership Responsibilities:

• Gives oversight to all Fort St John Community & Family Services programs, which include:
• Community & Family Services
• Guest Services
• Community Feeding Programs
• Ministry Unit Programming Assistance
• Community Events
• Volunteer Schedule and Orientation
• Others as required.
• Ensures ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives.
• Coordinates, organizes, oversees, develops fundraising activities which include the Christmas Campaign, Food Drives, and Community Events.
• Engages in ongoing planning to ensure programming reflects guest needs as these may evolve in our changing socioeconomic climate.
• Prepares written reports as requested by other agencies, following receipt of guest’s endorsed disclosure authorization and in accordance with internal policies and procedures.
• Works with the Management Team in preparing an operating budget for CFS programs and monitors financial performance.
• Works with the Management Team to create and implement strategic plans for all community ministries with Fort St John Community Ministries.
• Contributes to the development of policies and procedures for Community Ministries programs in consultation with the Executive Director and staff.
• Responsible for reporting to all funding agencies, which can include fiscal reporting, statistical reporting, and attending meetings.
• Provides intake services, guest assessment, emergency assistance, and short-term spiritual care for guests.
• Networks with non-Salvation Army government and community social assistance agencies to coordinate resources for the benefit of guests.
• May implement a local emergency response plan, assisting with provincial/federal emergencies as required.
• Meets regularly with direct reports.
• Responsible for scheduling all shifts for Community & Family Services.
• Works with the Cook to plan and develop kitchen and food rescue programming.
• Reviews all worksite incidents and complaints and approves recommendations and follow-ups.
• Involved in orientation and training of team members and keeps records.
• Ensures all written reports for government purposes and for The Salvation Army are completed accurately and timely.
• Chairs monthly CFS staff meetings.
• Ensures facilities and kitchen inspections are done when required.
• Participates in various community network groups.
• Ensures challenges are reviewed and resolved.
• Oversees staff and volunteer recruiting, training, orientation, evaluation, and discipline.
• Submits payroll to Finance and HR Coordinator.
• In conjunction with the safety committee, oversees occupational health and safety for all CFS staff and volunteers.
• Develops and monitors health, safety & environmental procedures.
• Implements appropriate safety and security procedures as required.
• Develops and monitors emergency procedures and ensures that all CFS staff are aware of procedures.
• In consultation with the Executive Director and HR Coordinator, is involved in hiring and training of direct reports.
• Directly responsible for discipline and termination in concert with Territorial standards.
• Some driving required to cover for donation pick-ups and programming supplies.
• Other work-related duties as required.

Education, Qualifications and Certifications:

• Completion of a formal post-secondary/college program of 2 academic years in a related field (e.g., Social Work).
• Food Safe Level 1 certification.
• First Aid Level 1 certification.
• Non-Violent Crisis Intervention training is an asset.

Experience and Skilled Knowledge Requirements:

• A minimum of two years of prior related experience.
• Proficiency in the use of computer programs such as Word processing, Spreadsheets, and Databases.
• Strong organizational skills.
• Good team and interpersonal skills.
• Empathy to clients, staff, and volunteers.
• Able to handle physical demands, which include lifting/carrying items more than 40 pounds.

SKILLS/Capabilities:

• Attention to detail, problem-solving, and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics.
• Creativity/Innovation: Develop new and unique ways to improve service.
• Focus on Client Needs: Anticipate and respond to the needs of clients.
• Foster Teamwork: Work cooperatively with others.
• Lead: Positively influence others to achieve results.
• Make Decisions: Assess situations and make clear decisions.
• Organize: Set priorities and monitor progress towards goals.
• Plan: Determine strategies to move set goals and evaluate results.
• Solve Problems: Assess problem situations and make recommendations.
• Think Strategically: Assess options based on trends and conditions.
• Adaptability: Demonstrate flexibility in a changing work environment.
• Behave Ethically: Ensure behavior aligns with the organization's values.
• Ability to work with difficult or emotionally needy people in a patient and compassionate manner.
• Support for and understanding of the mission and purpose of The Salvation Army.

HOURS: Monday to Friday, 8:00 am – 4:30 pm

Successful candidates may be required to provide:

• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Praesidium Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

Job Types: Full-time, Permanent

Pay: $25.75 per hour

Expected hours: 40 per week

Benefits:

• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Licence/Certification:

• First Aid Certification (preferred)

Work Location: In person