Salesforce Marketing Cloud Developer

4 weeks ago

Old Toronto, Canada Canada Goose Full time

Company Description

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Job Description

The Salesforce Marketing Cloud developer will help implement new marketing initiatives, collaborate on new technical and optimization strategies, and support the technical facilitation of marketing efforts. We are looking for candidates who have experience in Automation Studio, Email Studio, Journey Builder, Mobile Studio, and much more. You will be working within a team of developers and business stakeholders to implement and maintain Salesforce Marketing Cloud and API-driven applications.

What You'll Do:

  • Maintain and support existing instances of the Salesforce Service Cloud.
  • Work with RESTful APIs to move data between custom databases, CRM platforms and the Salesforce Service Cloud.
  • Read and understand business requirement documents to facilitate the creation of an appropriate functionality requirements document.
  • Ensure that solutions meet both business requirements and technical requirements, including performance, maintainability, and stability.
  • Develop Visualforce Pages to include extra functionality and write Apex Classes to provide functionality to the visual pages.
  • Design, develop & deploy various APEX Classes, Triggers, Test Classes, Visualforce pages & also various Schedule, Batch and Future Apex classes to implement custom functionalities.
  • Implement Web to Case, Email to Case functionalities to provide better customer support.
  • Contribute to the development of institutional knowledge of Service Cloud.
  • Collaborate with BAs, Developers, Admins, and Architects to support the design and building of scalable solutions.
  • Develop Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
  • Create technical documentation.
Qualifications

Let's Talk About You:

  • 2+ years of hands-on experience working with the Salesforce Marketing Cloud.
  • Experience with SSJS, AmpScript, Journey Builder, Automation studio and Cloud pages.
  • Experience with design and development of relational databases.
  • Experience working with web services and RESTful APIs.
  • Excellent understanding of the full software development life-cycle.
  • Excellent communication and documentation skills.
  • Brand Ambassador for promoting continuous technical improvements and innovations.
  • Strong organizational, writing, interpersonal and communication skills.
  • Exceptional attention to detail and a high degree of accuracy.
  • Possess excellent time and project management skills.
  • Ability to work in a fast-paced environment with a high degree of change.
  • Ability to work efficiently under pressure.
  • A team player who builds strong relationships based on trust and integrity.
  • Entrepreneurial spirit.
  • A continuous learner.
Additional Information

What’s in it For You?

  • A company built on Canadian roots and heritage.
  • Your work is recognized with a comprehensive and competitive Total Rewards Program.
  • Opportunities for career growth through numerous internal and external programs.
  • Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards.
  • Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • Inspiring leaders and colleagues who will lift you up and help you grow.

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.

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