Customer Experience Associate

2 weeks ago


Kirkland Lake, Canada Pops Cannabis Co.] Full time
Job Description:Job Description As a customer experience associate you will be responsible for leading exceptional guest experiences by creating emotional connections within our communities. Your knowledge and passion will be critical in guiding our guests through our strategically curated assortment plan which will earn trust, credibility and loyalty. Responsibilities:Build positive community relationshipsBe a positive brand ambassadorContinuous education and have a full understanding of our assortmentComplete transactions, owing the entire path to purchaseAdhere to regulations,compliance, standards and best practices to achieve desired resultsInventory ManagementMaintain the integrity of the location, assuring safety and cleanliness are top of mindDrive performance, comprehensive understanding of KPI's Qualifications:Previous experience in retail, hospitality or customer service industryAbility to multi-task in fast paced environmentExcellent communication skillsHigh Integrity, High Energy,Passionate in connecting communities through cannabisBasic skills in using digital platforms Required Attributes:Our Team Members must possess the following core values: Hospitality - creating connections and earning loyalty through genuine hospitalityExperience - provide exceptional and memorable experiencesAuthenticity - be true to who you areRespect - treat others as you would like to be treatedTeamwork - building strong relationships with our communities, guests, partners and team members Additional Requirements: * Completion of CannSell certification upon offer* Successful completion of criminal background check* Must be flexible to work evenings and weekends as required* Must be a minimum age of 19 years old Thank you for your expressed interest in joining Pop's Cannabis Co. Job ID: 14884213
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Pops Cannabis Co.


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