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Avp healthcare innovation

3 months ago

Kingston, Canada Société Financière Manuvie Full time

Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l’ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd’hui.

Semaine de travail comprimée

Hybride

Description d’emploi

Position Summary

Manulife’s bold ambition is to become the most digital, customer-centric global company in the Insurance industry, and to help our customer live longer, healthier and better lives. The AVP Innovation plays a critical role in realizing this ambition, by rethinking the traditional role of Manulife as an insurer and wealth manager and creating new ways for us to engage customers and enable advisors.

We’re looking for someone who seeks an opportunity to change the way insurance is delivered and has the drive and talent to make it happen.

We are currently transforming our organization to one that puts the customer at the center of everything we do. Our ability to complete that goal also depends on our ability to significantly impact our internal culture to be more customer centric. This role will be expected to contribute to that effort.

This role reports to the Chief Customer Centricity and Innovation Officer, and works closely with all our Segment Chief Marketing Officers and Global Marketing leadership, as well as functional and Business Unit senior executives.

The AVP Innovation will;

  • Lead innovation initiatives to support our ambition of becoming the customer and digital leader, with a primary focus on our North American business units while also providing health expertise globally
  • Stay abreast of emerging trends and opportunities and serve as a leader with vision with the senior leadership team to identify new opportunities to drive growth, transform the customer experience and leverage digital capabilities to reduce costs
  • Enable the company to capitalize on and expand external partnerships, manage current early-staged initiatives; strong focus on strategic partnering, including scouting for and completing strategic startup partnership opportunities
  • Drive the company’s capability in terms of testing, learning and scaling innovations across North America

Responsibilities

  • Work with function and segment leaders to find opportunities for innovation to accelerate our customer and digital transformation, drive growth, and reduce costs. Initial focus is designing and launching health beneficial services to deepen engagement with customers
  • Work side-by-side with Segment teams to build the company’s capability in running innovation sprints, including designing, testing/iterating and scaling innovations across the enterprise.
  • Perform ongoing market scans of the innovation developments among insurance and wealth management competitors, technology players, startups/incubators, and adjacent industries.
  • Scout potential external innovation partners relevant to our business; Establish and manage a broad range of external partnerships to further our innovation strategy.
  • Perform due diligence on potential partners, including complimentary service providers and emerging technology-based innovators, ranging from startups to established players.

Experience & Expertise

  • Successful track record of driving innovation and digital transformation within a large, complex corporate environment
  • Proven experience in health or health-tech, ideally combined with experience in insurance or financial services
  • Tech-savvy and future focused. Able to assess new concepts and technologies and determine which would be applicable and transformative for the organization
  • Deep understanding of digital trends and emerging technology solutions
  • A track record of progressing new ideas/products from early conception to pilot and launch
  • Strong strategically, but with an execution focus and results orientation

Leadership Capabilities

  • Put Customers First- Puts serving customers at the heart of everything they do. Understands their needs and develops propositions that create distinctive value
  • Relationship Builder - Collaborative and diplomatic; Able to have impact and achieve results through influence rather than direct control
  • Drive for Results - Enables the organization to implement innovation sprints at pace, by drawing on past experience and expertise
  • Collaborative - Builds trusted relationships and works effectively across the organization at all levels
  • Learning- Seeks out, absorbs, and brings to bear new learning and insight both about the external environment and about our internal business.
  • Build Talent & Teams - Helps build and develop very hardworking, diverse teams. Coaches and develops others, understands team dynamics, and strengthens the overall capability of the organization

À propos de John Hancock et de Manuvie

John Hancock est une unité de la Société Financière Manuvie, un groupe mondial et chef de file des services financiers qui aide les gens à prendre plus facilement des décisions et à vivre mieux. Nous exerçons nos activités principalement sous les noms John Hancock aux États-Unis et Manuvie à l’échelle mondiale, y compris au Canada, en Asie et en Europe. Nous proposons des conseils financiers ainsi que des solutions d’assurance et de gestion de patrimoine et d’actifs à des particuliers, à des groupes et à des institutions. Au 30 juin 2021, l’actif géré et administré par Manuvie et ses filiales se chiffrait à 1 300 milliards de dollars canadiens (1 100 milliards de dollars américains). La Société Financière Manuvie est inscrite aux bourses de Toronto (TSX), de New York (NYSE) et des Philippines (PSE) sous le symbole « MFC » et à la Bourse de Hong Kong (SEHK) sous le symbole « 945 ». Vous pouvez consulter le site de Manuvie à l’adresse manuvie.com.

John Hancock, une des plus importantes sociétés d’assurance vie aux États-Unis, offre à plus de 10 millions d’Américains une vaste gamme de produits financiers, y compris des produits d’assurance vie, de rente, de placement, ainsi que les régimes 401(k) et les régimes d’épargne-études. Pour de plus amples renseignements au sujet de John Hancock, rendez-vous à l’adresse www.johnhancock.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. Un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’aménagement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Salaire et avantages sociaux

Le salaire de base annuel pour ce poste est indiqué ci-dessous.

Région principale

Toronto, Ontario

L’échelle salariale devrait se situer entre

$123,400.00 CAD - $229,300.00 CAD

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.

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