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Analyst, Credit

3 months ago

Oakville, Canada Samuel Packaging Systems Group Full time

Job Title: Analyst, Credit & Credit Projects

About Samuel, Son & Co. Ltd.
At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work. If you’re seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together.

Here are some of the great benefits that we offer:

  • Competitive wage
  • Company paid health and dental benefits.
  • Paid vacation and an annual bonus
  • Defined Contribution Pension Plan with company match
  • Opportunity for career stability and growth
  • Flexibility with start and end times (depending on circumstances and position)
  • Protective personal equipment is provided or cost of purchase is reimbursed
  • Affinity group for women (dependent on location)
  • On the job training

Responsibilities:

  • Collections of customers account under B2B, B2C and others, based in North America including portal accounts.
  • Contact customers on past due invoices and short payments on assigned portfolios.
  • Generate report from customer’s portal and reconcile with Aging report.
  • Release credit blocked orders based on credit status of customer accounts.
  • Initiate customer correspondence regarding outstanding customer credits.
  • Communicate effectively with internal and external customers.
  • Usage of Collection Software at most i.e. Get Paid
  • Analyze new and existing accounts to assess credit risk; approve and set limits & payments terms in accordance with credit policy and authorization level.
  • Resolve customer disputes working with sales department and customer service.
  • Involved in and recommends initiatives toward continuous process improvement.
  • Make write-off/bad debt/outside collections recommendations to Credit Manager.
  • Other related duties and responsibilities as required or assigned.

Education & Certifications:

  • University degree or college diploma.
  • Enrollment in credit & collections professional designation from the Institute of Credit Canada or any other professional Institutes in North America preferred.

Qualifications:

  • Minimum 5 years’ experience in credit/collections in a multi BU environment.
  • Knowledge of credit & collections principles, process, regulations and standards.
  • Experience of working with ERP systems such as IFS, JD Edward & D365.
  • Experience of Working with Portal accounts.
  • Experience of working with Get Paid and Avalara (US Tax)
  • General accounting knowledge specifically around working capital and its impact of cash flow.
  • Strong understanding and abilities to understand/analyze commercial reports and data.
  • Advanced Computer skills including MS Word, Excel and Power BI.
  • Excellent communication and negotiation skills.
  • Proactive and self-motivated.
  • Ability to make sound credit and collection recommendations regarding customer risk in a fast-paced environment.
  • Detail oriented with strong follow-up skills.

At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.

Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.

About the Team

At Samuel, meeting our customer needs is our top priority. With cost-effective distribution and just-in-time delivery of metals and industrial products across North America, we ensure our customers get exactly what they need – any time, anywhere and from a single source. Our focus on value-added processing services and innovative supply chain solutions allow us to work closely with our customers, ensuring their products are on the market on time. Thanks to our integrated network of products and services supported by our in-house technical leaders and market experts, we are uniquely positioned to become your supplier of choice.

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