Business Analyst

2 weeks ago

Old Toronto, Canada TDS Personnel Full time

Our client within wealth management requires a Business Analyst to join their team.

Responsibilities:

  • In deep coordination with our technical, communications, and business teams, prepare appropriate scope documents, business requirements, project plans, process & accountability charts, etc for development & change requests and manage the change processes. This includes gathering stakeholder input, performing QA and testing, communication about changes, preparing documentation and delivering training.
  • Guide and advise the business team on how their requirements are addressed through the X ‘agile pilot & innovation’ approach to projects. Advise the team also on the application of X’s core technology principles, Data Integrity principles, compliance with PIPEDA, and ensure that these guidelines are maintained throughout the project and systems lifecycle.
  • As part of the project and technical team act as a business function expert, assisting our team with their use of our technologies. Provide training and support, including refresher training wherever needed to anticipate avoidable problems and fully utilize our technology resources.
  • In SalesForce build reporting, dashboards, and tracking in support of various teams and their business processes. Advise on automation and general maintenance, assist users to understand our technical tools and how to use them.

Qualifications:

  • PMP or business analyst certificates (CBAP or equivalent), demonstrated experience providing technical support and process development. A degree in computer science is advantageous.
  • 5+ years of experience working in a similar role preferably in insurance or financial services.
  • Demonstrable ability to drive multiple tasks and small projects to timely completion in a dynamic team, analysis and propose new processes, automation etc.
  • Demonstrated expert-level written and verbal communications skills, ability to capture and present information clearly and concisely.
  • Demonstrated ability to build trusted professional relationships and coordinate across a team
  • Working knowledge of SalesForce (admin skills are advantageous), MS Visio or LucidChart, SQL, MS Excel / Power BI, strong general technical skills with MS Office products, Sharepoint, etc.

To apply, upload your resume and complete the required information in the “Apply For The Job” section located to the right of the posting. Alternatively, quote the position title and email your resume to: Lindsey; l.title@tdspersonnel.com

If you are already registered with TDS Personnel please contact your Consultant.

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.

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