Electronic Technician

5 days ago


Markham, Canada Warehousing & Distribution Full time

Electronic Technician (NOC 2242) Product Testing & Warranty Team

Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily? We are looking for an amazing Product Testing & Warranty Specialist to support our growing team and company long term.

Detailed Role Overview:
  1. The Electronic Technicians (NOC 2242) will work with the Product Testing and Warranty team to provide support to the Warehouse & Logistics team and Customer Service team to manage and carry out processes regarding returns and warranty management.
  2. This role will be responsible for monitoring, coordinating, and sustaining a systematic process to streamline and maximize the overall quality and efficiency of product returns. The role is dynamic and will evolve over time according to the needs of the business.
Returns:
  1. Managing and responding to processing incoming product returns from clients
  2. Testing returns to determine if there are any product issues
  3. Taking appropriate actions to repair, replace or claim products
  4. Ensuring 100% of the product returns are processed, repaired and sent to clients within 14 days
  5. Maintaining a well-organized, accessible and clean workspace

...

We are a small but growing operation with lots of opportunity for growth and development.

Qualifications:
  1. Minimum 1 year experience in Product Testing OR Graduated from a diploma in Computer Hardware Systems or Electronics
Preferred Prerequisites:
  • Tech savvy – passionate about Technology
  • Experienced in troubleshooting electronics
  • Experience in Customer Service
  • Occasionally required to lift or move heavy items
  • Detail oriented and highly organized
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