Technical Specialist or Technical Lead, Automotive
4 weeks ago
Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise to ensure our customers’ success. Through the support of our Sales and Business Development teams, you will help to increase awareness of our revolutionary technologies, consult on positioning & autonomy solutions for vehicle localization and autonomous driving development, and provide field and professional services to our worldwide customer base.
The Location: Hexagon is a global company with locations around the world. Our preferred location for this role is in either our based in Calgary, AB or Detroit Metropolitan Area, MI, United States. Additional locations will be considered for the right candidate.
Responsibilities
As a Technical Specialist/Lead, Automotive, you would be responsible for:
- Efficiently resolving 3rd tier customer support cases and other cases escalated from other support teams with a focus on automotive and autonomous driving applications
- Providing technical expertise and participating in our sales process coordinating and delivering demonstrations and product evaluations within the automotive market, including coordination of the Automotive demonstration fleet
- Working closely with Sales and Business Development in accordance with the market needs and agreed priorities
- Directing cases escalated onward to our product development group
- Offering support and training to our Sales and Support teams to successfully demonstrate and support products within the automotive market, both remotely and on-site
- Creating and maintaining training material and application notes, conduct internal and external training, and offering input to customer requirements for automotive-related products
- Representing the support organization in new product development
- Accepting new products, services, and product enhancements into the support organization, developing material, and training support colleagues
Must-Have:
- Degree in Geomatics Engineering, Electrical Engineering, a related discipline, or equivalent experience
- 2+ years’ experience in a technical support role or related industry experience
- Exceptional interpersonal skills and ability to get on with others
- English fluency with excellent verbal and written skills
- Ability to and willingness to travel occasionally within North America and internationally
- High attention to detail and exceedingly organized
- Strong multitasker with keen ability to prioritize
- Self-motivated team player with proven problem-solving skills
- Outgoing and energetic with exceptional people skills
- Works well in a collaborative environment
- Excellent written and presentation communication skills
- Experience working directly with customers, preferably in the delivery of support or services
- Experience in GNSS and INS systems installation and/or troubleshooting
- Experience in automotive or autonomous driving industries
- Experience with Robot Operating System (ROS) and Linux
- Experience with data analysis and GNS/INS post-processing
The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. You’ll be joining over 24,000 people in 50 countries on the leading edge of your field.
This position is with Hexagon’s A&P division, a global technology leader, pioneering end-to-end solutions industry leaders rely on for assured positioning and autonomy on land, sea and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Within the Autonomy & Positioning division your work will contribute to the operation of our brands NovAtel, Veripos, Antcom, and AutonomouStuff. Our organization is a dynamic, fast-paced, and highly collaborative environment. Come see why we are recognized as one of Alberta’s Top Employers.
Applicants who require accommodation in the job application process may contact Human Resources at . #J-18808-Ljbffr
-
Calgary, Canada Hexagons Autonomy & Positioning division Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS...
-
Calgary, Canada NovAtel Inc. Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise to...
-
Calgary, Canada NovAtel Inc. Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise to...
-
Calgary, Canada NovAtel Inc. Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise to...
-
Calgary, Canada NovAtel Inc. Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise to...
-
Calgary, Canada NovAtel Inc. Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise to...
-
Calgary, Canada NovAtel Inc. Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise to...
-
Calgary, AB, Canada NovAtel Inc. Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS...
-
Calgary, AB, Canada Hexagon Geosystems Full timeOverview Hexagon's Autonomy & Positioning division, is looking for a Technical Specialist/Lead, Automotive to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Automotive and Autonomy Technologies the role will utilize your GNSS+INS expertise...
-
Specialist, Automotive Technical Training
4 weeks ago
Calgary, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process. All...
-
Specialist, Automotive Technical Training
4 weeks ago
Calgary, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process.All...
-
Specialist, Automotive Technical Training
4 weeks ago
Calgary, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process. All...
-
Specialist, Automotive Technical Training
4 weeks ago
Calgary, Canada Mitsubishi Motor Sales of Canada, Inc. Full timeMitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process. All...
-
Technical Lead
3 weeks ago
Calgary, Canada MJB Technology Solutions Ltd. Full time**Job Title**:ServiceNow Technical Lead** **Location**:Remote **Job Overview**: As a ServiceNow Technical Lead, you will be responsible for leading the technical design, development, and implementation of ServiceNow solutions for our clients. Leveraging your expertise in ServiceNow platform capabilities and best practices, you will collaborate closely with...
-
Calgary, Canada Hexagons Autonomy & Positioning division Full timeOverview Hexagon's Autonomy & Positioning division is seeking a Technical Specialist or Technical Lead, PC Software. to join a global leader in engineering and manufacturing, where you will have the opportunity to work on cutting-edge technologies that make a significant impact. In this role, you will support some of the industry's leading...
-
Calgary, Canada Hexagon Geosystems Full timeOverview Hexagon's Autonomy & Positioning division is seeking a Technical Specialist or Technical Lead, PC Software. to join a global leader in engineering and manufacturing, where you will have the opportunity to work on cutting-edge technologies that make a significant impact. In this role, you will support some of the industry's leading companies by...
-
Calgary, Canada Hexagon Geosystems Full timeOverview Hexagon's Autonomy & Positioning division is seeking a Technical Specialist or Technical Lead, PC Software. to join a global leader in engineering and manufacturing, where you will have the opportunity to work on cutting-edge technologies that make a significant impact. In this role, you will support some of the industry's leading companies by...
-
Intermediate/Senior Technical Support Specialist
4 weeks ago
Calgary, Alberta, Canada GAM Technical Services Full timeSalary: Who Is GAM Tech?GAM Tech specializes in delivering top-notch IT support tailored for small and medium sized businesses. Our ethos is rooted in forging strong relationships and ensuring open communication, allowing us to align IT strategies with our clients' business objectives. We pride ourselves on being a dependable partner for growth, offering...
-
Calgary, Alberta, Canada GAM Technical Services Full timeSalary: Who Is GAM Tech?GAM Tech specializes in delivering top-notch IT support tailored for small and medium sized businesses. Our ethos is rooted in forging strong relationships and ensuring open communication, allowing us to align IT strategies with our clients' business objectives. We pride ourselves on being a dependable partner for growth, offering...
-
Technical Writer Iii
1 month ago
Calgary, Canada Bluelime Technical Services Full timeWrites a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Requires a bachelor's degree in a related area and 7-10 years of experience in the field or in a related area. Familiar with a variety of the...
