Knowledge Specialist

7 days ago


Kitchener, Canada D2L Full time
Job Summary:

As a Knowledge Specialist, you will collaborate with the Knowledge and Localization Team to provide multi-lingual content for our customers. Your main responsibilities will include creating how-to video tutorials in multiple languages, conducting quality-assurance reviews of our product translations, and acquiring multi-lingual product screenshots for our help documentation and release notes. Additionally, you will work with the team to address client needs for multi-lingual content. As a successful Knowledge Specialist, you will quickly learn and adapt to new tools, technologies, and processes with ease.

How Will I Make an Impact?
  • Work with the Knowledge Team to develop how-to video tutorials.
  • Partner with the Localization Team to ensure the quality of product translations.
  • Collaborate with the Knowledge and Localization Team to produce and distribute multi-lingual content.
  • Oversee and manage publishing queues to review and publish content created by D2L colleagues.
What you'll bring to the role:

Must have:
  • Proactive and independent work ethic in a demanding environment.
  • Excellent problem-solving abilities.
  • Fluency in at least one language other than English (preferably Canadian French, Mexican Spanish, Brazilian Portuguese, Dutch, or Arabic).
  • Capability to independently complete all deliverables related to customer and D2L needs in a timely and trackable manner.
Nice to have:
  • Experience with GitHub as a platform for version control.
  • Experience with MadCap Flare as a content management system.
  • Experience in technical writing, particularly for software and process documentation.
  • Experience with Canvas in creating how-to video tutorials.
EDUCATION REQUIREMENTS:
  • Currently enrolled in a university or college program with a co-op option.
  • Completion of courses in the areas of communication, technical writing, rhetoric, and/or courses with a strong persuasive writing component considered an asset.
#J-18808-Ljbffr

  • Kitchener, Ontario, Canada AECOM Full time

    Company Description Work with Us. Change the World.**At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Knowledge Specialist

    2 weeks ago


    Kitchener, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention,...


  • Kitchener, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.  New models of teaching and learning enable a personalized, student-centric experience – and deliver improved...


  • Kitchener, Ontario, Canada Société Financière Manuvie Full time

    Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l'ensemble de nos...

  • Account Specialist

    2 weeks ago


    Kitchener, Ontario, Canada Swipe Say Easy Full time

    THIS ROLE IS BASED IN KITCHENER, ONTARIO, CANADAAre you a skilled relationship builder with a passion for driving client success? We're seeking a dedicated Account Specialist to join our team and help us forge lasting connections with our valued clients.We're at the forefront of management, delivering innovative solutions that make a real impact. As an...

  • Account Specialist

    2 months ago


    Kitchener, Canada Swipe Say Easy Full time

    THIS ROLE IS BASED IN KITCHENER, ONTARIO, CANADAAre you a skilled relationship builder with a passion for driving client success? We're seeking a dedicated Account Specialist to join our team and help us forge lasting connections with our valued clients.We're at the forefront of management, delivering innovative solutions that make a real impact. As an...

  • Account Specialist

    2 months ago


    Kitchener, Canada Swipe Say Easy Full time

    THIS ROLE IS BASED IN KITCHENER, ONTARIO, CANADA Are you a skilled relationship builder with a passion for driving client success? We're seeking a dedicated Account Specialist to join our team and help us forge lasting connections with our valued clients. We're at the forefront of management, delivering innovative solutions that make a real impact. As an...

  • Account Specialist

    3 weeks ago


    kitchener, Canada Swipe Say Easy Full time

    THIS ROLE IS BASED IN KITCHENER, ONTARIO, CANADAAre you a skilled relationship builder with a passion for driving client success? We're seeking a dedicated Account Specialist to join our team and help us forge lasting connections with our valued clients.We're at the forefront of management, delivering innovative solutions that make a real impact. As an...

  • Account Specialist

    2 months ago


    Kitchener, Canada Swipe Say Easy Full time

    THIS ROLE IS BASED IN KITCHENER, ONTARIO, CANADAAre you a skilled relationship builder with a passion for driving client success? We're seeking a dedicated Account Specialist to join our team and help us forge lasting connections with our valued clients.We're at the forefront of management, delivering innovative solutions that make a real impact. As an...

  • Account Specialist

    2 months ago


    Kitchener, Canada Swipe Say Easy Full time

    THIS ROLE IS BASED IN KITCHENER, ONTARIO, CANADAAre you a skilled relationship builder with a passion for driving client success? We're seeking a dedicated Account Specialist to join our team and help us forge lasting connections with our valued clients.We're at the forefront of management, delivering innovative solutions that make a real impact. As an...


  • Kitchener, Canada Grand River Hospital Full time

    **Position**:Documentation Transformation Specialist **Location**:Freeport Campus **Work Type**:Casual **Hours of work**:Monday to Friday - Days (After hours and weekend work may be required, as well as travel between the K-W & Freeport Campus) **Summary**: At Grand River Hospital’s Mental Health and Addiction Program we strive to deliver an...


  • Kitchener, Canada Grand River Hospital Full time

    **Location**:Freeport Campus **Work Type**:Casual **Shift**:Non Union JOB SUMMARY: At Grand River Hospital’s Mental Health and Addiction Program we strive to deliver an exceptional mental health care experience with compassion. We are driven by inspired people, an unwavering quality focus, strong partnerships and innovative solutions. If you are a...


  • Kitchener, Ontario, Canada beBee Professionals Full time

    Job Offer: Presentation SpecialistbeBee Professionals is looking for a Presentation Specialist to join our team in Kitchener. The successful candidate will be responsible for creating and delivering presentations to internal and external stakeholders.Requirements: Bachelor's degree in a related field At least 3 years of experience in presentation design and...

  • Service Specialist

    2 weeks ago


    Kitchener, Ontario, Canada Manulife Full time

    _Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _Working...


  • Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...


  • Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Privacy Specialist

    2 weeks ago


    Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Data Specialist

    2 weeks ago


    Kitchener, Canada Schlegel Villages Inc. Full time

    **Schlegel Villages, **located in Kitchener, Ontario, **has an exciting opportunity for a Data Specialist to join our Support Office Team.** **At Schlegel Villages you can be YOU while being part of OUR Family.** **How Schlegel Villages supports our Team Members**: - Ongoing training - Personal & Professional Growth Opportunities - Benefits and access to...


  • Kitchener, Canada Library Services Centre Full time

    Library Services Centre provides services for Canadian libraries, including bibliographic services to over 200 libraries, universities and private businesses across the country. We are currently recruiting for a Selection Specialist to join our Selection Services Department. **Selection Specialist** Involves selecting ARP (Automatic Release Plan) materials...


  • Kitchener, Canada Grand River Hospital Full time

    **Location**:KW & Freeport Campus **Work Type**:Full Time **HOURS OF WORK: Monday to Friday - Days (After hours and weekend work may be required, as well as travel between the K-W & Freeport Campus) **JOB SUMMARY**: At Grand River Hospital’s Mental Health and Addiction Program we strive to deliver an exceptional mental health care experience with...