Sr. Business Systems Analyst

2 weeks ago


London, Canada Tundra Technical Solutions Inc. Full time
Role Title: Senior Business Systems Analyst

Any Specific Tools/skillset

  • Minimum of 5 years of relevant experience as a systems analyst
  • Experience with cloud technologies and platforms (Azure, GCP, AWS)
  • Experience working in an Agile/Product Model organization
  • Scrum/Agile certifications an asset
  • Experience working in financial industry / insurance is an asset
  • Ability to lead and collaborate remotely
  • Comfortable working with ambiguity and taking initiative
  • Positive, optimistic attitude - solution oriented focused on improvement
  • A change agent, embraces and promotes change - is excited about adapting new tools and processes
  • Passionate about technology, the user experience and the business, loves to learn and pass on learning to other and champions new ideas
  • Demonstrated high level of personal ownership, collaborative team - work, wholistic value-centric perspective, work adaptability and innovation
  • Ability to work under pressure, working on multiple projects simultaneously and juggling priorities

Role Profile Description

Consulting & Advisory

  • Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues and external stakeholders to understand business as-is state and roadmap.
  • Uses industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions.
  • Works with cloud architects to develop modern architectures using cloud native components.
  • Evaluates current business problems and provides advice on the applicability and usability of alternative technology products or solutions.
  • Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions/ come to resolution on outstanding items/ issues.
  • Works with businesses to identify prioritization conflicts and proposes alternative solutions or options.
  • Provide inputs in promoting and implementing best-practice solutions for business processes and product capabilities.

Technical Collaboration & Execution

  • Ensures requests move smoothly through the assessment process into fulfillment with high quality outputs.
  • Contributes to the overall analysis, scoping, estimating and planning for technology requests.
  • Rationalizes and documents technology requirements that would match with proposed products/ services to address stakeholder needs.
  • Maintains a service catalogue information framework and assists in designing the request templates for common services.
  • Conducts primary financial analysis of proposed solutions/architectures for comparison of alternatives.
  • Identifies opportunities for new solutions to old problems and develops business cases to support changes in the environment
  • Works in partnership with internal colleagues and our external technical partners to investigate and research problems and provide solutions.

Transformation & Continuous Improvement

  • Acts as a change agent by actively promoting the review and implementation of new technologies, methods, practices and tools to evolve TEP’s product and service offerings.
  • Proactively seeks out and recommends process, automation, and system opportunities to reduce manual effort/time and decrease implementation time.
  • Develops the process and artifact standards to ensure consistent delivery of Intake and Assessment outputs.
  • Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things.
  • Pro-actively acquires new knowledge through online learning/training, knowledge transfers, research and/or external use community to apply innovative thinking to solve problems.
  • Applies a high level of detail to work and consistently looks for ways to improve the quality of a product.

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