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Director, Program Management

2 months ago

Old Toronto, Canada Canadian Imperial Bank of Commerce Full time
Director, Program Management

Apply locations: Toronto, ON

Time type: Full time

Posted on: Posted 2 Days Ago

Time left to apply: End Date: November 16, 2024 (5 days left to apply)

Job requisition id: 2424197

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Director, Program Management, you‘ll be joining CIBC’s Cybersecurity, Third Party and Resilience (CTPR's) Project Management Office to manage delivery of a portfolio of innovative projects. You’ll be responsible for managing a team of 5-8 Project Managers and Project Coordinators and would apply leadership skills and technical expertise to develop detailed business cases outlining goals, terms of reference and resource requirements, including a detailed cost-benefit analysis. The Director, Program Management exercises a high degree of independent judgement to develop and implement processes for projects, ensuring consistency with organizational objectives and quality standards and drives innovation across all areas of responsibility, applying expert interpersonal, communication, and problem-solving skills.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

  • Strategic development & execution: Manage the day to day project or Program activities of highly complicated project(s), in an inter-related strategic program following the Enterprise project performance standards. Perform high tactical business planning and return on investment outcomes. Initiate, plan, execute, control and close out the program or project with an emphasis on project inter-dependency management. Establish department policies and procedures. Must ensure that all necessary risk assessments and risk assessment processes are carried out at the appropriate time. Must ensure projects for which they are responsible meet the requirements of CIBC’s standards, policies, and procedures.

  • Relationship management: Maintain relationships with business management to identify business, security and technology needs and align business security & technology services to support those needs. Establish and maintain stakeholder, client and senior management relationships. Mentor sponsors and senior management.

  • Build and maintain cross-functional partnerships: and networks to contribute and drive strong delivery execution around key business initiatives. Maintain strong partnerships with other business functions/units (i.e. Security, Technology, Architecture, Risk Management, Procurement, Finance etc.)

  • Strong leadership: Be a daring and authentic leader who is passionate about developing and coaching to bring out the best in people. Direct, motivate, develop and manage performance of the management team and key staff.

  • As a people leader: Set appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals. Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training. Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities. Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values. Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals.

  • Ensure compliance with policies, standards, guidelines and controls: by applying the policies and controls fairly and consistently so employees understand what to expect.

Who you are

  • You can demonstrate experience in: end to end project delivery and project management as Senior Project/Program Manager or Project Director, or in a similar role (8-10 years). You deliver results in a matrix environment where they may not have direct influence on project resources. You must have previous experience establishing and maintaining stakeholder and sponsor relationships and you have experience in integration projects and keen interest in both business and technology architecture and high level design.

  • Your influence makes a difference: You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

  • You embrace and advocate for change: You continuously evolve your thinking and the way you work in order to deliver your best.

  • You're inspired by collective success: You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

  • You act like an owner: You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

  • You look beyond the moment: You make choices and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

  • Values matter to you: You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location: Toronto-81 Bay, 19th Floor

Employment Type: Regular

Weekly Hours: 37.5

Skills: Business Case Development, Communication, Group Problem Solving, Leadership, People Management, Project Management Life Cycle (PMLC), Project Management Oversight, Waterfall Project Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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