Data Analyst

Come work as a Data Analyst with Vancouver Coastal Health (VCH)

Reporting to the Director and operating within the context of a client service culture to provide organizational leadership with respect to information management and analysis, quality measurement and evaluation and utilization strategies, the Data Analyst identifies, develops, implements and maintains an innovative response to the quality, utilization and other information needs of Vancouver Coastal Health. Responsibilities include consultation services, detailed analysis of information including confidential data files; user needs assessment and requirements surveys; integrated report design; development of appropriate database structures and development of dashboards, key performance indicators and balanced scorecards.

As a Data Analyst with Vancouver Coastal Health you will:

• Act as a project manager for assigned Data and Analytics projects by identifying major milestones, associated tasks and timelines, by monitoring progress and managing deliverables. Provide consultative services relating to Data and Analytics. Perform liaison role with Senior Leadership Team and program/service directors to establish user requirements.
• Provide leadership and development support for identification of performance indicators across the organization. Provide consultative services relating to quality management principles, concepts, tools and methods. Prepare relevant educational materials and formal presentations.
• Provide information support and leadership through expert analytical expertise, facilitation and coaching skills. Develop data collection tools and designs and implements databases. Provide expert assistance on the assessment of data validity and reliability. Provide analysis and application of appropriate statistical tests to information.
• Prepare confidential analytical reports and briefings for the Senior Leadership Team, as required, using information at the provincial and regional level in addition to corporate information sources. Maintain current awareness of provincial and regional uses of quality, utilization and financial information and potential implications of associated methodologies.
• Support redesign initiatives by performing diagnostic evaluations and by participating in process review and redesign. Identify redundant and non-value added tasks and works with project teams to align staffing requirements with revised processes. Provide project management, evaluation and measurement expertise and consultation services to teams, as required.
• Implement resource management strategies, such as clinical pathways, across the organization and monitors effectiveness.
• Provide development expertise in comprehensive, integrated report design and presentation of financial, statistical and clinical information using desktop on-line application processing tools. Require extensive liaison with Senior Leadership Team and other levels of management and access to detailed information of all types (including clinical information, financial information, payroll information, case cost information etc). Design reports with drill-down/roll-up capability at all levels of the organization structure, using information at the encounter level.
• Develop and maintain a database inventory detailing database elements, definitions, hierarchical design, interfaces, and hardware and software platforms. Liaise with Information Management Information Technology Services to accurately define data extracts from corporate systems and to establish a data transfer timetable to the Decision support Database. Work collaboratively with the Decision Support Team to prototype and test Decision Support applications.
• Maintain awareness of current information management trends and issues through literature review; conducting industry comparisons; benchmark reviews; seminars and workshops. Communicate with Decision Support Team to prototype and test Decision Support applications.
• Communicate user requirements to clinical appraisal and coding personnel. Provide education and instruction in use of on-line reports and databases, as developed.
• Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.
• Perform other related duties as assigned.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. Why Join Vancouver Coastal Health (VCH): VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed. We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.*** Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Master’s degree in Business Administration, Information Systems or equivalent.
• Three years experience in Information, Utilization Management and Quality Management.

Knowledge & Abilities

• Advanced analytical and problem solving skills.
• Excellent communication skills.
• Expertise in the area of Decision Support including concepts, tools, methods and workload measurement.
• Knowledge of database design and report design at the intermediate to advanced level.
• Knowledge and skills in the development of dashboards, KPIs and BSC an asset.
• Knowledge of healthcare databases an asset.
• Advanced proficiency with desktop analytical tools including MS Office, SQL, SAS or other equivalent tools.