Client Growth Director

1 week ago


Old Toronto, Canada Flywheel Digital Full time
The Opportunity

The Commercial Director reports into our Vice President of Customer Growth, Enterprise and will manage a portfolio of clients across the Flywheel Digital set of solutions. As a Commercial Director, you will be responsible for driving the strategy and growing revenue for a set of existing customers within our Enterprise segment of customers.

What You Will Do:
  • Develop relationships and close new business with Enterprise Account
  • Drive new opportunities with our largest customers and employ a proven sales process that demonstrates business value, promotes our products, and drives incremental revenue
  • Generate pipeline that leads to closed revenue that achieves/exceeds individual quota
  • Create demand by uncovering business problems and matching them to the right solutions within our suite of products
  • Collaborate effectively and efficiently with cross-functional stakeholders including Client Service, Product, and Solutions Engineering, Billing, and Marketing
  • Own all commercial aspects of the client relationship, positioning yourself as a consultative partner as opposed to a salesperson
  • Be able to successfully connect with, prepare, present, and sell to/negotiate with various levels within an enterprise organisation
  • Prepare and deliver personalised product demonstrations and presentations based on prospect/client KPIs and business goals
  • Log and maintain all opportunities in Salesforce, ensuring information is accurate and updated at all times
  • Stay up to date on industry trends and product updates
Who You Are:
  • Progressive years selling solutions in the Digital Commerce space (SaaS or full service)
  • Terrific collaborator who excels at working cross functionally across internal teams (product, client success) to achieve your targets
  • Proven history of quota attainment for renewal and growth targets on a quarterly and annual basis
  • Prospecting skills: Experience at identifying key personas and generating interest for additional products via a consultative approach
  • Discovery skills: Possess strong discovery skills and adept at identifying customer challenges and connecting them to product/service solutions
  • Process oriented-experience mastering and following a sales playbook
  • Team player: Someone who brings a winning spirit to the team
  • Presentation prowess: You possess excellent presentation and storytelling skills to explain the power of a product or solution to a client

This position is commission eligible.

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