Chef de produit | Senior Product Manager, Alexa Canada

2 weeks ago

Old Toronto, Canada Amazon Full time

Job ID: 2638523 | Amazon.com.ca, Inc. - A49

L'équipe internationale d'Amazon Alexa est à la recherche d'un(e) chef de produit pour diriger le lancement de nouveaux appareils et créer l'expérience que les clients canadiens adoreront. Vous êtes intéressé(e) par Amazon Echo et Alexa ? Venez travailler sur cela.

The Amazon Alexa International team is looking for a Senior Product Manager to lead the launch of new devices build the experience that Canadian customers will love. Interested in Amazon Echo and Alexa? Come work on it.

Key job responsibilities
* Lancements d'appareils et de fonctionnalités : Rejoignez l'équipe du pays pour les lancements de nouveaux appareils et services au Canada. Qu'est-ce qui pourrait être particulièrement pertinent et un véritable enchantement pour les clients canadiens, qu'ils parlent anglais ou français ?
* Améliorations de l'expérience client : Vous serez responsable d'améliorer l'expérience globale avec Alexa. Identifiez les opportunités d'amélioration, des détails mineurs jusqu'aux éléments susceptibles de causer des problèmes de confiance. Comment pouvons-nous rendre l'utilisation quotidienne d'Alexa plus agréable ?
* Localisation : Travaillez avec les développeurs, les spécialistes du marketing et les relations publiques pour examiner les expériences et le contenu destinés aux clients, et assurez-vous que nos appareils et services ont une véritable dimension locale en français et en anglais.

* Device and feature launches: Join the country team in launching new devices and services in Canada. What could be particularly relevant and a real local delighter for Canadian customers - English or French speaking?
* Customer experience enhancements: You will be responsible to enhance the current Alexa experience overall. Identify improvement opportunities – from paper cuts, to things trust busters. How can we make Alexa more enjoyable in the everyday use?
* Localization: Work with developers, marketers and PR to review customer facing experiences and content and ensure our devices, and services feel really local in both french and english language.

A day in the life
Un candidat pour ce role possédera une solide compétence technique ainsi qu'une expertise approfondie dans la gestion de projets complexes impliquant plusieurs équipes. Vous aimez plonger profondément dans les détails techniques d'une fonction pour trouver des opportunités d'améliorer sa qualité. Vous prospérez dans un environnement entrepreneurial, sans être gêné par l'ambiguïté ou les priorités concurrentes. Vous avez d'excellentes compétences en communication verbale/écrite en anglais et en français, et vous vous sentez à l'aise de discuter avec des dirigeants seniors. Vous êtes axé sur les données, hautement analytique et avez un fort sens de la création des bonnes choses pour les clients. Vous êtes capable de diriger des initiatives stratégiques de haut niveau, tout en retroussant vos manches, plongeant dans les détails et réalisant le travail nécessaire.

A candidate for this role will possess strong technical acumen along with deep expertise in leading complex projects across multiple teams. You love to dive deep into the technical detail of a feature to find opportunities to improve its quality. You thrive in an entrepreneurial environment, not hindered by ambiguity or competing priorities. You have excellent verbal/written communication skills in both English and French, and are comfortable talking to senior leaders. You are data-driven, highly analytical and have a strong sense of building the right things for customers. You are able to drive high-level strategic initiatives, as well as roll up your sleeves, dig in and get the job done.

About the team
La mission de l’équipe d’Alexa au Canada est de livrer des produits et services pertinents qui enchantent les clients au Canada. L’équipe travaille sur tout, depuis les lancements de produits (comme le lancement de nouveaux appareils Echo), de nouveaux partenariats pour les Skills (comme travailler avec des partenaires externes pour rendre leurs services disponibles sur Alexa), ou des campagnes plus axées sur les clients (comme définir quelles sont les réponses d’Alexa pour la fête du Canada ou chaque match de la LNH). L’équipe d’Alexa au Canada joue un rôle essentiel pour s’assurer qu’Alexa soit un compagnon en qui les clients ont confiance dans leur vie de tous les jours. Dans l’équipe, le chef de produit contribue à faire d'Alexa un produit vraiment canadien.

The Alexa Canada team’s mission is to deliver products and services that are delightful and locally relevant for Canadian customers. We work on everything from product launches (like launching new Echo devices), to new skill partnerships (like working with external partners to make their services available through Alexa), to more consumer-focused campaigns (like what Alexa’s responses should be for Canada Day or each NHL game). The Alexa Canada team is an essential part of helping customers feel that Alexa is a trusted companion in their daily life. On the team, the Senior Product Manager contributes to making Alexa a truly Canadian product.

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products

PREFERRED QUALIFICATIONS

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

Posted: March 18, 2024 (Updated 11 days ago)

Posted: May 1, 2024 (Updated 12 days ago)

Posted: January 5, 2024 (Updated 3 months ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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