User Experience Lead

1 month ago

Mississauga, Canada Citigroup Inc. Full time
The Digital Design Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. We are seeking a highly skilled and experienced Senior UX to join our team. You will be responsible for leading the creation of innovative user experiences and designing intuitive user interfaces. You will collaborate closely with cross-functional teams, including internal strategy, creative, and production teams, and external developers, product managers, and stakeholders, to understand user needs and translate them into visually stunning and functional design solutions. This role requires a unique blend of user experience design expertise and architectural thinking, combining strategic vision with hands-on design execution.

Responsibilities:
  • Lead the end-to-end design process, from concept ideation to final implementation, ensuring high-quality user experiences and visually appealing interfaces.
  • Conduct user research, gather insights, and identify user needs to inform design decisions.
  • Create wireframes, prototypes, and visual designs that effectively communicate design concepts and interaction flows, and define functional spec documents.
  • Apply architectural principles to design scalable, modular, and efficient user interfaces that align with business goals and technical constraints.
  • Collaborate with project teams to define project requirements and priorities, and effectively communicate design solutions.
  • Conduct usability testing and gather user feedback to iterate and refine design concepts.
  • Assist in generating prototypes for the purposes of modeling, communicating, and demonstrating key aspects of the user experience
  • Stay up-to-date with industry trends, best practices, and emerging technologies related to UX/UI design and architecture.
  • Mentor and provide guidance to junior designers, fostering a collaborative and growth-oriented design culture within the team.
  • Contribute to the development and maintenance of design systems, style guides, and design patterns to ensure consistency across products.
  • Participate in design critiques, brainstorming sessions, and other collaborative activities to drive innovation and improve design quality.
  • Work with the analytics discipline to assist in defining marketing success measurements, KPIs and other performance metrics
  • Demonstrate excellent communication skills, including presentation, facilitation, and client-facing skills
Qualifications:
  • 5+ years of professional experience in UX/UI design, with a strong portfolio demonstrating expertise in designing user-centered interfaces for complex digital products.
  • UX/UI – Demonstrate an understanding of User Centered Design (UCD) principles, responsive design and performance data-driven design principles; assist in providing rationale and supporting data for UX recommendations; contribute in developing experiences and mapping customer journeys; has passion for representing the user POV and an intense curiosity about why people do what they do
  • Content Strategy – work with copy and design to develop appropriate content structures that deliver on strategic goals.
  • User Testing and Research – plan for and conduct various user and usability tests working both internally and with external vendors. Create task lists and scripts to engage and extract actionable feedback from test participants.
  • Information Architecture – Has the ability to learn and understand to map out information architectures in the form of site maps, user flows and other organizational diagrams linked to user needs
  • Research – Synthesizes diverse information; collects and researches data; uses intuition and experience to compliment data in creating digital marketing solutions
  • Problem Solving – Identifies and resolves problems in a timely manner; works well in group problem solving situations; uses reason even when dealing with emotional topics
  • Client – present UI/UX concepts in an understandable, persuasive, and non-technical manner
  • Must be proficient with Figma for wireframes and prototypes.
Education:
  • Bachelor’s/University degree, Master’s degree preferred

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Digital Design Engineering

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

#J-18808-Ljbffr

  • User Experience Lead

    2 months ago

    Mississauga, Canada Citi Full time

    **Responsibilities**: - ** Lead the end-to-end design process, from concept ideation to final implementation, ensuring high-quality user experiences and visually appealing interfaces.**: - ** Conduct user research, gather insights, and identify user needs to inform design decisions.**: - ** Create wireframes, prototypes, and visual designs that...

  • User Experience-vp

    5 months ago

    Mississauga, Canada Citi Full time

    The User Experience Lead Analyst is a senior level role significantly contributing to the research, analysis, and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally...

  • User Experience Designer

    2 weeks ago

    Mississauga, Ontario, Canada Meherleen Consulting Inc. Full time

    At Meherleen Consulting Inc., we are seeking a skilled User Experience Designer to join our team. In this role, you will have the opportunity to create engaging and user-friendly websites that meet the needs of our clients.About the JobWe are offering a competitive salary of $65,000 - $85,000 per year, depending on experience. This is a permanent full-time...

  • IT User Support Lead

    6 months ago

    Mississauga, Canada Saint-Gobain Full time

    CertainTeed Canada, Inc., a division of Saint-Gobain, has an exciting career opportunity for a User IT support Lead. This is a great chance to join a Top Employer and contribute to our growth and success by providing fast and sufficient support to our Canadian business. **_ What’s the job?_** The User Support Lead’s role is to manage the regions of US...

  • IT User Support Lead

    6 months ago

    Mississauga, Canada Saint Gobain Full time

    **The Role** CertainTeed Canada, Inc., a division of Saint-Gobain, has an exciting career opportunity for a User IT support Lead. This is a great chance to join a Top Employer and contribute to our growth and success by providing fast and sufficient support to our Canadian business. **_ What’s the job?_** The User Support Lead’s role is to manage the...

  • IT User Support Lead

    6 months ago

    Mississauga, Canada Saint-Gobain Full time

    Canada, Ontario, MISSISSAUGA Permanent / Regular Information Systems POSITION DESCRIPTION CertainTeed Canada, Inc., a division of Saint-Gobain, has an exciting career opportunity for a User IT support Lead. This is a great chance to join a Top Employer and contribute to our growth and success by providing fast and sufficient support to our Canadian...

  • User Experience Innovation Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Randstad Canada Full time

    Job Description:We are seeking an experienced User Experience Innovation Specialist to join our team at Randstad Canada. As a key member of our UX research function, you will be responsible for driving human-centric experiences through a passion for research and client interaction.About the Role:Partner with business, technology teams, and clients to create...

  • Senior User Experience Designer

    2 weeks ago

    Mississauga, Canada Open Systems Technologies Full time

    Open Systems Tech is looking for a Senior UX Designer for one of our financial services clients. This is a time sensitive opportunity, please apply ASAP.Role OverviewAs a UX Designer, you will fully own the end-to-end design process, ensuring that design, business goals, and technical constraints align seamlessly. You will work closely with business and...

  • Senior User Experience Business Analyst

    2 weeks ago

    Mississauga, Ontario, Canada Randstad Canada Full time

    Are you a seasoned professional with a passion for delivering exceptional user experiences? Do you thrive in fast-paced environments and excel at driving human-centric solutions? We're seeking a highly skilled Senior User Experience Business Analyst to join our team at Randstad Canada.We're committed to fostering a workforce that reflects the diversity of...

  • Senior User Experience Business Analyst

    1 month ago

    Mississauga, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled Senior User Experience Business Analyst to join our team at Randstad Canada. As a key member of our organization, you will be responsible for driving human-centric experiences through a passion for research and client interaction.Key ResponsibilitiesPartner with business, technology teams, and clients to create...

  • Senior User Experience Business Analyst

    2 months ago

    Mississauga, Canada Randstad Canada Full time

    Our GTA based client is looking to hire a Senior User Experience Business Analyst / Researcher to drive human-centric experiences through a passion for research and client interaction. You will be responsible for validating and enhancing product desirability, improving operational efficiency, and elevating client satisfaction by leading diverse and complex...

  • Senior User Experience

    2 weeks ago

    Mississauga, Ontario, Canada UNIWORLD CONSULTANTS Full time

    Job SummaryWe are seeking an experienced Senior UX Designer to join our team at Uniworld Consultants. This is a unique opportunity to work on high-profile web development projects, collaborating with cross-functional teams to create engaging and user-centric digital experiences.About the RoleAs a Senior UX Designer, you will be responsible for leading the...

  • Strategic Digital Experience Lead

    4 weeks ago

    Mississauga, Ontario, Canada Axelon Canada Full time

    Digital Design Experience LeadA highly skilled professional sought after by Axelon Canada to occupy the position of Digital Design Experience Lead. The ideal candidate will have 6-10 years of experience in product or creative positions, with a focus on managing complex business and technical solutions. This role requires a strong leader who can prioritize...

  • End User Team Lead

    6 months ago

    Mississauga, Canada Compugen Inc Full time

    **Job Title** - End User Team Lead - Contract **Vacancy No** - VN6217 **Work Location** - Mississauga, ON **Job Details** - Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities....

  • Digital Experience Merchandising Lead

    2 weeks ago

    Mississauga, Ontario, Canada Randstad Full time

    Job OverviewWe are seeking a highly motivated and results-driven Site Merchandising Specialist to support our client's Digital Experience team. As a key member of the team, you will lead the planning and execution of key site experiences, including seasonal events, new programs, and corporate initiatives for the company's website.About the RoleIn this role,...

  • Flyer Delivery Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Kijiji user Full time

    Company OverviewKijiji user is a dynamic company seeking experienced flyer distribution and event support professionals.Estimated Salary Range$30,000 - $40,000 per year based on location and experience.Job DescriptionWe are looking for reliable individuals to assist with flyer distribution and event work in various locations. This role requires the ability...

  • Flyer Distribution and Event Work Opportunity

    2 weeks ago

    Mississauga, Ontario, Canada Kijiji user Full time

    Flyer Distribution and Event Work OverviewWe are seeking a reliable and experienced individual to join our team as a flyer distributor and event assistant. Your primary responsibility will be to distribute flyers in various locations and assist with event setup and execution.Key ResponsibilitiesDistribute flyers in assigned areasAssist with event setup and...

  • User Support Technician

    5 months ago

    Mississauga, Canada 2GOTECH.CA Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing...

  • Guest Experience Centre Consultant

    6 months ago

    Mississauga, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Mississauga)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Human-Centric Experience Design Lead

    2 weeks ago

    Mississauga, Ontario, Canada Randstad Full time

    Job SummaryWe are seeking a Senior User Experience Business Analyst / Researcher to drive human-centric experiences through a passion for research and client interaction. This role will be responsible for validating and enhancing product desirability, improving operational efficiency, and elevating client satisfaction by leading diverse and complex UX...