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Senior manager, partnerships analytics

3 months ago

Bolton, Canada RBC Full time

Job Summary

Job Description

Please Note: This is a 13-month contract role to cover a parental leave.

What is the opportunity?

Avion Rewards is an award-winning, internationally recognized loyalty and consumer engagement platform that provides Canadians with the flexibility to shop, save, earn and redeem for everyday merchandise, aspirational rewards and experiences. Our program is strengthened by RBCs partnership ecosystem, providing Avion members with countless ways to earn and redeem, and creating unique opportunities for merchant partners to extend their reach and the value they provide to Canadians.

We are seeking a Senior Manager of Partnerships Analytics (contract) to lead and manage the analytics mandate that supports merchant partnerships critical to the Avion Rewards ecosystem. The ideal candidate will have superior analytical skills, ability to distil insights and commercial acumen.

What will you do?

  • Provide consultancy and advisory as the internal analytics lead to the partnerships organization

  • Deliver insights on merchant campaigns, consumer spend behaviour and industry trends

  • Maintain and evolve regular reporting that tracks the health of merchant partnerships across various success metrics

  • Lead the scoping and delivery of customized analyses where required with the objective to deepen partnerships and to identify new opportunities for growth

  • Develop meaningful and compelling narratives and present directly to stakeholders

  • Collaborate across functions to drive desired outcomes within a complex matrix organization

  • Manage the prioritization of requests, projects and deliverables and know when to escalate

  • Identify process improvements to streamline or automate reporting processes

  • Bring in best practices and identify new analytics opportunities to drive value to merchant partners, best practices from other loyalty and marketing competitors as well as retailer analytics insights

What do you need to succeed?

Must have:

  • Bachelors / Masters degree in a relevant field (e.g., Business, Mathematics, Statistics, Analytics)

  • At least 5 years of experience in analytics, preferably in a loyalty or retail environment

  • Advanced proficiency in Python, SQL, Power BI, Tableau, Snowflake, Spark, Excel, PowerPoint

  • Strong commercial acumen with ability to bridge between business and technical requirements

  • Excellent problem-solving skills

  • Ability to influence decision making using data and insights

  • Attention to detail

Whats in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Analytical Thinking, Business Analytics, Commercial Acumen, Critical Thinking, Data Analysis, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Microsoft Excel, Product Services, Python (Programming Language), Structured Query Language (SQL), Tableau

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2024-06-24

Application Deadline:

2024-07-07

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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