Account Manager
4 weeks ago
Job Title: Account Manager
Location: Calgary, AB (Hybrid)
Duration: 06 Months Contract on T4
Job Description:
The role of Account Manager (Coordinator) plays a vital part in ensuring we deliver the highest quality of customer service to our clients. The Coordinator role is a member of our Service Delivery Team providing day to day service to a number of independent Portfolio Managers and Introducing Brokers. The Service Delivery team act as a liaison between the client and the various support areas within organization.
Responsibilities & Accountabilities:
• Possess knowledge of the structure, procedures and systems utilized within Bank and support areas
• Build and maintain strong relationships with clients through the coordination of efforts with various internal departments and divisions within Bank
• Ensure that a high level of customer service is maintained with our clients by keeping them informed of any new developments, products, and all available services as they relate to their business needs
• Ensure prompt and thorough resolution of all client issues; respond to all inquiries within SLA; and recommend improvements in policies with the ultimate goal of continually improving our service delivery
• Adhere to professional email/phone standards and etiquette; fully adopt and utilize Salesforce Service Cloud for tracking of client inquiries and escalations
• Act as a liaison with the various operational areas within Bank to ensure tasks are completed in a proactive and timely manner
• Conduct regular meetings with clients and document ongoing service and operational issues with respect to the client and Bank; investigate take-aways, follow-up and provide timely resolutions
• Provide clients with guidance and education on Bank policies, procedures and training that directly impact their business
• Provide process improvement recommendations that will enhance the overall business relationship with clients
• Represent Bank professionally at client meetings and business functions
Education & Accreditations:
•University degree with a minimum of two years in a brokerage/service role
•Canadian Securities Course (CSC)is required Conduct and Practices Handbook (CPH) a definite asset
Other Qualifications, Skills & Experience:
• Knowledge of the regulatory and legal aspects of the industry
• Knowledge with Microsoft Office
• Self-starter with the ability to work independently and also within a team environment
• Highly motivated and enthusiastic individual who demonstrates a can do attitude with the ability to work in a high volume, fast paced environment
• Strong interpersonal, verbal and written communication skills
-
Account Manager
2 days ago
Montreal, Canada NATIONAL HEADHUNTERS Full time****This position is based in the Montreal area and the successful candidate will have Food Service experience selling into major distributors ***Healthcare sales experience would be a bonus****Our client is a well established successful and growing company that prides itself on being one of the top food brokers in Canada. They pride themselves on having a...
-
Account Manager
1 day ago
Montreal, Canada NATIONAL HEADHUNTERS Full time****This position is based in the Montreal area and the successful candidate will have Food Service experience selling into major distributors ***Healthcare sales experience would be a bonus****Our client is a well established successful and growing company that prides itself on being one of the top food brokers in Canada. They pride themselves on having a...
-
Account Manager
1 day ago
Montreal, Canada NATIONAL HEADHUNTERS Full time****This position is based in the Montreal area and the successful candidate will have Food Service experience selling into major distributors ***Healthcare sales experience would be a bonus****Our client is a well established successful and growing company that prides itself on being one of the top food brokers in Canada. They pride themselves on having a...
-
Account Manager
1 month ago
Montreal, Canada Leaseweb Full timeLeasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...
-
Account Manager
1 month ago
Montreal, Canada Leaseweb Full timeLeasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...
-
Account Manager
1 month ago
Montreal, Canada Leaseweb Full timeLeasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...
-
Accounting Manager
1 week ago
Montreal, Canada DRW Full timeAccounting Manager Job LocationMontréalEmployment typeRegularDepartmentOperationsTargeted Start DateImmediateFrench Version DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to...
-
Account Manager
7 days ago
Montreal, Canada Scrapmetal Full timeAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team AIM, a growing team...
-
Account Manager
7 days ago
Montreal, Canada Scrapmetal Full timeAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team AIM, a growing team...
-
Account Manager
1 week ago
Montreal, Canada Scrapmetal Full timeAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team AIM, a growing team...
-
Account Manager
1 week ago
Montreal, Canada TREX COMPANY Full timeWhen you work at Trex, you’re helping to grow and enhance a true original. You join a company that boldly launched an entire industry… and still leads the way. We are looking for an Account Manager to help us manage key customer relationships while growing and developing new business. As a Trex Account Manager, you will be looked to as an innovator and...
-
Account Manager
2 weeks ago
Montreal, Canada EightSix Network Inc Full timeWe are seeking a dynamic Account Manager who can skillfully provide solutions, creatively solve problems and masterfully manage client relationships for our Sales Operations team.Our Account Manager will focus on managing the day-to-day relationship with some of our key clients and will be responsible for ensuring the outstanding customer service we are...
-
Account Manager
1 week ago
Montreal, Canada Fuze Logistics Services Inc Full timeAccount Manager - Montreal Office Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. We are seeking a dynamic Account Manager who can skillfully provide solutions, creatively...
-
Account Manager
1 week ago
Montreal, Quebec, Canada Hilti North America Full timeHilti: Account ManagerJob reference: 39771 Account ManagerMontrealRole Overview:The Account Manager at Hilti North America (HNA) serves as the crucial link between the company and its customers. The main responsibility entails creating, maintaining, and expanding the customer base for HNA. Hilti, a renowned manufacturer and supplier of top-tier tools and...
-
Account Manager
2 weeks ago
Montreal, Canada Nexeo Plastics Full timeMontreal, Quebec (CA-QC) Canada (CA) Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material selection to supply chain and inventory solutions, we go beyond...
-
Account Manager
1 week ago
Montreal, Canada Fuze Logistics Services Inc Full timeAccount Manager - Montreal Office Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.We are seeking a dynamic Account Manager who can skillfully provide solutions, creatively solve...
-
Account Manager
4 days ago
Montreal, Canada St-Amour & Associates, Senc. Full timeSalary :Activity area : Pharmaceutical and medicalOur client, a true innovator in ophthalmology, is looking for an Account Manager to cover the territory of the province of Quebec.The Account Manager will:Manage the existing territory and drive revenue to annual quota targets.Ensure that new clients are effectively installed and trained on the company’s...
-
Account Manager
4 days ago
Montreal, Canada St-Amour & Associates, Senc. Full timeSalary :Activity area : Pharmaceutical and medicalOur client, a true innovator in ophthalmology, is looking for an Account Manager to cover the territory of the province of Quebec.The Account Manager will:Manage the existing territory and drive revenue to annual quota targets.Ensure that new clients are effectively installed and trained on the company’s...
-
Account Manager
6 days ago
Montreal, Canada St-Amour & Associates, Senc. Full timeSalary :Activity area : Pharmaceutical and medicalOur client, a true innovator in ophthalmology, is looking for an Account Manager to cover the territory of the province of Quebec.The Account Manager will:Manage the existing territory and drive revenue to annual quota targets.Ensure that new clients are effectively installed and trained on the company’s...
-
Account Manager
1 week ago
Montreal, Canada Nexeo Plastics Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia. From material...