Manager, Procurement Systems
1 month ago
6 Month Contract
Hybrid, Toronto
Job Description
The Manager, Procurement Systems is responsible for providing ownership, leadership, and execution with respect to the systems on which Procurement relies, including system configuration, maintenance and continuous improvement, and the related data, procedures, usability, and testing. The Manager is the primary Administrator for Coupa and oversees a wide assortment of Non-Merchandise Procurement (NMP) processes which in turn support initiatives across the organization.
Responsibilities
- Oversees various support requests which may include changes in configurations or data within any NMP system such as Coupa, Ariba, the spend cube, etc.
- Lead an agile team who oversee the administration of systems used by NMP.
- Investigate and research problems or errors, troubleshoot issues, and assist with the resolution.
- Participates in development of test criteria, develop test scripts and test cases to support.
- Lead deployment of NMP systems such as Coupa to remaining Business Units across the organization and provide hyper-care and ongoing support post rollout.
- Performs knowledge transfer for the various systems and designs, develops, reviews, and tests reports to meet specific needs.
- Track continuous improvement ideas, enhancements, and expanded-use opportunities, and proactively advocate for their implementation.
- Liaise and collaborate with Software suppliers, Finance, Accounting, and IT department.
- Formulate, document, execute and communicate standards related to the systems and master data.
- Support the team with procurement responsibilities as needed (master data understanding, data maintenance, procurement tools and database administration)
- Formulate and draft communications, guidance and training materials related to the system, data, and controls under purview.
- Management and oversight of certain NMP control processes to ensure that systems are operating in compliance with requirements.
- 3 – 5 years experience as a System Administrator, preferably within Procurement
- Prior people management experience is preferred.
- Experience with Coupa, Ariba or other best-of-breed procurement system would be an asset.
- High degree of self-motivated curiosity to learn new systems, drive enhancements, and learn from root-cause trouble-shooting tasks.
- Experience reviewing business processes, implementing workflows to improve business process.
- Experience with reporting tools and developing reports in a variety of systems including experience in testing computer software, creating test cases.
- Ability to work independently, lead a small team, and ability to work well in a team environment.
- Must possess strong communication skills including presentations.
- Candidate must be self-sufficient and have excellent English oral and written communications skills.
- Proven ability to build effective relationships, collaborate with, and maintain a service orientation towards a diverse group of professionals.
- Aptitude to master new tools and become a superuser on which the rest of the team relies.
- Experience negotiating with partners to find solutions that are a win for all parties.
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