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Customer Leakage Technician

3 months ago

Cornwall, Canada M Group Services Limited Full time

Here at Morrison Water Services, our mission is to be the leading service provider in the Water and Waste Water Infrastructure sectors in the UK. We are known for our commitment to integrity and safety, with a culture that values the well-being and diversity of our people. Our aim is to invest in our workforce through our training academy and implement initiatives that prioritise health and well-being to support our business growth plans.

About the role

Morrison Water Services are currently looking to recruit Customer Leakage Technicians to work on our South West Water contract working in the Bodmin area.

Morrison Water Service are the leading service provider in the water and wastewater infrastructure sectors in the UK. We are looking for committed people who are keen to develop a career in Leakage, utilising industry leading technology.

At Morrison Water Services we put people first. All our technicians will be entered into a structured mentoring and formally accredited programme that will allow you to attain externally accredited qualifications.

This role is skilled and rewarding but you will need to be flexible with regards to our working shift patterns. You may also be required for occasional night work. Your work environment will be site based and require you to travel across your designated area, to fulfil your role.

As a Leakage Technician you will be required to proactively complete classroom and “on the job” training and learning, including but not limited to:

  • Health and Safety
  • National Water Hygiene Certification
  • Streetworks Certification
  • Deployment of acoustic loggers

You will also have the opportunity to c omplete the required course modules to attain qualifications. Work together with our experienced technicians to identify leakage on the water network. Engage with members of the public and our clients. Collaborate with our contract partners to deploy the latest technology and innovations.

The Key Requirements

Do you hold a current driving licence? You will need to hold one to be considered for this role.

Are you a self-starter, able to manage a variety of projects unaided?

Do you have an inquisitive approach to challenges and problem solving?

Self-motivated with the ability to work on own initiative as well as part of a team

Can you take ownership of problems and tasks seeing them through to completion?

Do you possess good time management skills in order to meet stringent timescales and targets?

Do you have experience of helping customers on a face-to-face basis, advising on water company policy and to help resolve customer leakage issues.

What’s in it for you?

  • Contributory Pension Scheme
  • Company Van and Fuel Card
  • Ac cess to our Employee Assistance Programme
  • Life Assurance
  • Access to our retail discounts portal
  • Enhanced Maternity and Paternity leave
  • 21 days' annual leave plus 8 days' bank holiday
  • Cycle to work Scheme

Our Vision

At Morrison Water Services, we're proud of our positive culture and commitment to safety. We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.

This is an opportunity for individuals who are looking to join an organisation that values integrity, safety, and diversity. For this role, we are seeking individuals who are committed to supporting our long-term goals and who embrace change and promote diversity. We believe that listening to our people, providing feedback, and keeping them informed about the direction of the business is essential to our continued success.

The Next Step...

So you know, all our applications are reviewed by humans, so if you don't hear back straight away don't panic, we receive a high volume of applications and you will receive an email letting you know where you are in the recruitment process.

#mws

Notes/Brief for Recruitment Team:

About The Company

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

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