Account Service Representatives
3 weeks ago
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Games taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space — ready to join us?
As a Senior Customer Service Representative, you will handle escalated issues, mentor junior representatives, and serve as the backup to the Customer Service Lead. In collaboration with others, you'll identify and resolve individual and systemic customer issues while striving to deliver top-tier service.
Mentor and support team members to enhance performance and professional growth.
Lead the customer service team during the absence of the Customer Service Lead, including reporting and providing feedback to management.
Communicate with customers via in-app chat, email, and social media while managing multiple interactions simultaneously.
Moderate and engage with game communities, responding to user questions and feedback.
Track, prioritize, and report recurring or urgent issues for the production team.
Maintain and improve online self-help resources to ensure accuracy and usability.
Support marketing and community-building events and projects.
Previous experience leading a team of customer service representatives, ideally in social casino, mobile games, or casino environments.
Strong verbal and written communication skills in English (fluency in other languages is a plus).
Proven ability to deliver excellent, personalized customer support.
Experience or education in communications, marketing, or community engagement is an advantage.
Familiarity with troubleshooting mobile apps and online engagement platforms.
Comfortable working flexible hours, including evenings, and adapting to evolving responsibilities.
Ability to work effectively in a hybrid or remote environment.
Work From Home Requirements:
Private, quiet workspace.
Interest in the gaming industry, particularly mobile games.
Medical, dental, and vision coverage options.
Start-up culture backed by a globally recognized brand.
Opportunity to deliver a best-in-class customer experience.
Our Commitment to Diversity and Inclusion
At Hard Rock Games, we value every interaction with our customers and empower our team to own and enhance these experiences.
-
Account Services Representative
6 days ago
Toronto, Ontario, Canada LifeWorks Full timeTELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is...
-
Account Representative
1 day ago
Toronto, Ontario, Canada Abstract Management Group Full timeWe are urgently hiring a Full-Time Account Representative to start with one of the most ICONIC Toronto business firms We are a business development and account management firm located in the BEST city, Toronto.Over the past decade, we have partnered up with brands that have become household names.As a result, we have directly participated in our clients'...
-
Gordon Food Service Account Representative
13 hours ago
Toronto, Ontario, Canada Gordon Food Service Full timeAbout Our CompanyGordon Food Service is a family-owned and operated food distributor that has been serving the food service industry for over 120 years. We pride ourselves on delivering exceptional quality and value to our customers through our extensive product selection, expert knowledge, and personalized service.Job SummaryWe are looking for a highly...
-
Account Services Representative
6 days ago
Toronto, Ontario, Canada LifeWorks Full timeCompany OverviewTelus Health is a leading provider of health and wellbeing solutions, empowering individuals to live their healthiest lives. Guided by our vision, we leverage cutting-edge technology to create a future of health that encompasses physical, mental, and financial well-being.We support the total health and wellbeing of over 35 million lives...
-
Commercial accounts representative
3 days ago
Toronto, Ontario, Canada OPENLANE Full timeWho We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company...
-
Accounts Receivable Representative
1 week ago
Toronto, Ontario, Canada Cintas Full timeSelect how often (in days) to receive an alert:Title: Accounts Receivable RepresentativeLocation: Toronto, ON, CA, M6S 2S1Requisition Number: 191730Job DescriptionCintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding...
-
Sales Account Representative
5 days ago
Toronto, Ontario, Canada Dell GmbH Full timeAbout Dell GmbHDell Technologies is a family of businesses that empowers individuals and organizations to drive their digital transformation. We are committed to helping our customers innovate, collaborate, and thrive in a rapidly changing world.Job SummaryWe are seeking an experienced Sales Account Representative to join our Inside Sales team. As a Sales...
-
Accounts Receivable Representative
2 weeks ago
Toronto, Ontario, Canada Cintas Full timeSelect how often (in days) to receive an alert:Title: Accounts Receivable RepresentativeLocation:Toronto, ON, CA, M6S 2S1Requisition Number: 191730Job DescriptionCintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding...
-
Commercial Accounts Representative
7 days ago
Toronto, Ontario, Canada Kar Auction Services Inc. Full timeCommercial Accounts Representative page is loadedCommercial Accounts RepresentativeApply locations CAN - ON - Brampton (Toronto) time type Full time posted on Posted 2 Days Ago job requisition id R-251736Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.- We're a technology company building the world's most advanced—and...
-
Commercial Accounts Representative
5 days ago
Toronto, Ontario, Canada OPENLANE Full timeWho We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles.We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And we're an innovation...
-
Commercial Accounts Representative
4 days ago
Toronto, Ontario, Canada Openlane Full timeWho We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company...
-
Sales Account Representative
5 days ago
Toronto, Ontario, Canada PERI GmbH Formwork Scaffolding Engineering Full timeJob DescriptionAs a Sales Account Representative at PERI GmbH Formwork Scaffolding Engineering, you will play a crucial role in building and maintaining relationships with existing customers, identifying new business opportunities, and providing exceptional customer service. Your primary responsibility will be to develop and execute national account plans...
-
Insurance Account Representative
5 days ago
Toronto, Ontario, Canada Annabella Bai - Desjardins Insurance Agent Full timeInsurance Account Representative - Desjardins Agent Team MemberLocation: MARKHAM, ON Type: Full TimeDesjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses. We are known for our commitment to personalized service, competitive rates, and innovative solutions to...
-
Key Accounts Representative
15 hours ago
Toronto, Ontario, Canada The Bridger Group Full timeWe are working with The Bridger Group, a market leader in the commercial pump space. They need a Key Accounts Representative to oversee their energy upgrade lines based in Toronto, driving segment growth and customer support.Responsibilities:Provide market coverage to ensure segment growthSupport the development of key relationships with consulting...
-
Accounting Services Representative
5 days ago
Toronto, Ontario, Canada Northwest Employment Works Full timeAbout the Role:The Accounting/Data Entry Clerk position at Morgan Fuels is an excellent opportunity for individuals who enjoy working in a fast-paced environment and taking initiative to drive results. As a key member of our team, you will be responsible for managing financial transactions, maintaining accurate records, and providing exceptional customer...
-
Accounts Receivable Representative
2 weeks ago
Toronto, Ontario, Canada SOCAN Group Full timeAccounts Receivable Representative - ContractTuesday, March 11, 2025Accounts Receivable Representative (Contract)SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and...
-
Accounts Receivable Representative
1 week ago
Toronto, Ontario, Canada SOCAN Group Full timeAccounts Receivable Representative - ContractTuesday, March 11, 2025Accounts Receivable Representative (Contract)SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and...
-
Route Service Sales Representative
1 day ago
Toronto, Ontario, Canada Cintas Full timeCintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. This role involves driving a truck along an established route, servicing and selling within an existing customer base.Job ResponsibilitiesDeliver and pick up uniforms, shop towels, chemical cleaning products, and other rental...
-
Bilingual Accounts Receivable Representative
2 weeks ago
Toronto, Ontario, Canada Prophix Software, Inc. Full timeBilingual Accounts Receivable RepresentativeJob Category: Accounting/FinanceRequisition Number: BILIN001675Posted: March 13, 2025Employment Type: Full-TimeLocation: Etobicoke, ON M8X2X9, CANDescriptionSee what you can do with ProphixProphix is a fast-growing global leader in financial performance management. Ambitious finance teams use Prophix One, our...
-
Account Management Representative
5 days ago
Toronto, Ontario, Canada Ace Management Group Full timeJoin Our TeamWe're looking for someone who shares our values and wants to make a difference. As a Client Representative, you'll be the face of our clients, interacting with customers to bring their products and services to life. You'll create effective sales opportunities, establish sales objectives, and contribute to the overall success of the business.Key...