Technical Representative, Mining

Position: Technical Representative, Mining

Location: Quebec or Ontario

Status: Full-time, permanent (1)

Our Mining group's technical team is recognized in the industry thanks to the strong relationships we've built with key industry players. Our goal is to provide and deliver exceptional value to our customers. We help mining companies increases their recovery rates, improve their concentrate grades and optimize their operations while reducing the impact on the environment.

Are you a recent graduate in metallurgy or chemical engineering with a passion for mineral processing? This is a great opportunity for you to join our technical team and contribute to Quadra's success

We are currently looking for a bilingual professional to join our Mining group as Technical Representative. The purpose of this position is to support the commercial team in its efforts to gain market share in the precious metal extraction market (with a focus on Gold). With the support of the Technical and Commercial team, you will be required to travel frequently to customer sites to support plant trials, document and analyze various reports, while keeping an eye on new industry trends.

The ideal candidate will be based in Quebec or Ontario and have close access to an airport in order to travel to our customer’ site.

Here are some of the main responsibilitiesor the Technical Representative:

• Support the Account Managers and Product Managers in their efforts to increase market share in the precious metal extraction market
• Working with the Technical team to evaluate the needs at qualified prospect accounts
• Supporting our Technical team to perform bench scale metallurgical lab work at customer sites and at third party laboratories
• Supporting plant trials at customer sites with the supervision of our technical and commercial team
• Provide meaningful value-based technical support at customer site or remotely
• With the guidance of the technical team, write and author analytical reports which are to be customer facing
• Working in collaboration with the team, debrief and present the results of the work with both customers and Quadra`s commercial team
• Document and capture the value we generate and to help the marketing team to broadcast the value we generate via website, social media and/or joint presentations with customers at CMP/SME events
• Participate in customer technical training seminars
• Conduct joint calls with the commercial team and suppliers
• Maintain fully detailed records of customer contacts, call reports to be entered into our CRM within a timely manner
• Keeping up to date with advancements in the mining technology, industry, business trends and reports any customer complaints, satisfaction or dissatisfaction and competitor’s activities
• Keep abreast of competitor product knowledge and competitive activities
• Participate in training seminars and conventions to enhance and improve your technical knowledge

What key attributes are we looking for?:

• Demonstrate curiosity, initiative and proactivity
• Commitment to ongoing learning and professional development
• Demonstrating professionalism in conduct, communication, and decision-making fosters trust and credibility with colleagues, clients, and stakeholders
• Excellent problem-solving skills in order to identify issues, evaluate alternatives and propose effective solutions
• Demonstrate a high degree of planning, time management and organization
• Strong analytical skills and attention to details
• Excellent written and spoken communication skills for conveying technical information clearly and building strong working relationships

What are the requirements needed for this role?:

• Undergraduate degree in Metallurgical, Mining, Materials or Chemical Engineering
• 2+ years of experience in mineral processing or recent graduates with a co-op experience in mineral processing
• Hands on approach and capable to conduct bench scale metallurgical testing (i.e. leaching and froth flotation work)
• Knowledge of the technical application of chemicals and reagents used in the mineral processing industry would be an asset
• Bilingualism (French/English) spoken and written is required for this role
• Willing to travel at least 50% of the time; you must have a valid driver's license and passport
• Meticulousness in data collection, documentation, and analysis
• Being a team player and contributing positively to team dynamics is important for achieving collective goals
• Demonstrated proficiency with Microsoft Office Suite, ability to use multiple digital platforms; an experience with a CRM (Salesforce) system would be an asset

About your future team

At Quadra, we put people first so that together, we can reimagine the possibilities.

Founded over 45 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a team of professionals that supports managers, employees, customers, and suppliers across the country and across the border.

At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented,Great Place to Workcertified organization. In addition to being Great Place to Work certified, Quadra has been recognized as one of theBest Managed Companiesfor over 20 years and as aGreat Place to Work for Women You will work with dynamic colleagues who are eager to share their knowledge with you.

Benefits for choosing Quadra?

• Competitive salary and generous performance incentive program $
• Full benefits coverage (dental, medical, etc.)
• Programs offered to employees to improve their quality of life (Wellness Portfolio)
• Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician
• Virtual wellness and mental health programs with a global healthcare leader
• Retirement plan with a match and several long-term investment programs
• Vacation, personal days and flexible days
• Company car & Gas card (car expenses covered)
• Flexible work environment & Disconnection Policy
• Caring for each other and having fun are part of our core values
• A company that promotes diversity, equity, and inclusion
• Customized training built for you
• Opportunities for advancement and professional development; a growing company that focuses on its people
• Participate in various internal and external trainings
• Possibility of joining various company committees
• Social activities organized by the company
• Employee recognition program (years of service, merit awards, etc.)
• Private and family-owned company with a solid infrastructure
• Employee assistance program (EAP)
• Monthly cell phone & internet allowance
• Possibility to travel across the country for team meetings and trainings
• Employee referral programs $
• And much more

Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process . We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.