Sr. IT Infrastructure Technician

1 month ago

Markham, Canada F12.net Full time

Who We Are: F12 was built by uniting IT consulting firms from across Canada around a common vision – to combat risk and complexity by continuously crafting business technology platforms that empower business leaders to focus and thrive. We aim to elevate IT conversations (from ingredients to outcomes) and deliver fully designed solutions where there are no bad options.

General Description: Look no further if you seek the fast lane into an IT career or wish to supercharge your professional development. You will collaborate with a diverse team and gain exposure to technology services in scores of businesses; your resume will become rich with experience and accomplishments. F12 is on a mission to elevate our employees. We are doing this by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders and their teams. We value humble service, self improvement, hard work, and we are looking for like-minded-minded individuals to join us on our journey.

The Position: Reporting to the Manager, Service Delivery, you will be an escalation point for our project team members and a point of contact for our clients and vendors. With your passion for continuous learning, you will help form the core of our service delivery with the opportunity to utilize your technical skills and troubleshooting ability. Be the true visionary and bring to life all phases throughout the technical onboarding process.

Beginning from project conception to the follow-up, this role ensures quality technical execution of end-to-end IT services, infrastructure, and solutions. Grow your knowledge of hardware and software while also growing your customer service skills with the support of other project technicians. Work with a project management team dedicated to client experience and technical accuracy. Take the lead with your exceptional organizational skills as you manage your time to get tasks completed. With your personable attitude and professional etiquette, you will cultivate new customer relationships every day.

Responsibilities:

  • Own project technical deliverables, project timeline, and project success factors through accurate technical notes and activity tracking
  • Ensure every interaction with clients is pleasant and professional by delivering a “White Glove” experience to the end-user during post-deploy support and user assistance.
  • Create and innovate new technical methods of deploying solutions.
  • Research and test new products and solutions

Requirements:

  • Minimum 3-year IT infrastructure project delivery at a senior level
  • Previous project implementation of servers & networking infrastructure
  • Experience implementing, managing, and supporting 3rd party cloud services.
  • Professional experience with RDS Environments and the ability to set up a Microsoft RDS farm.
  • Professional experience with Firewall configurations.
  • Azure experience
  • VLAN and QoS experience.
  • Strong understanding of virtualization technologies
  • Advanced troubleshooting ability
  • Ability to take a technical lead with projects & work harmoniously with project management for successful client delivery.
  • Strong communication and interpersonal skills, internally & client facing.
  • Completion of professionally recognized technical certifications.
  • A desire to help grow and mentor the team.
  • A valid driver’s license.
  • Previous experience working in an MSP environment.
  • Minimum 2-years IT help desk/support experience is a bonus but not mandatory.

What You Can Expect from Us: We take pride in our forward-thinking, dynamic culture that champions diversity and inclusivity and fosters a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Here are some of the components of our total rewards plan:

  • Health Spending or RRSP Matching
  • Three weeks vacation plus extra Flex Days
  • Reimbursements for educational advancement and certifications
  • Leadership development opportunities and growth coaching

Our Equal Opportunity Commitment:

  • F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
  • For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Job Types: Full-time, Permanent

Pay: From $75,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift

Ability to commute/relocate:

  • Markham, ON L3R 0G4: reliably commute or plan to relocate before starting work (required)

Experience:

  • IT infrastructure: 2 years (required)
  • IT support: 3 years (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: Hybrid remote in Markham, ON L3R 0G4

#J-18808-Ljbffr

  • Sr Manager, Data Center Sales

    4 days ago

    Markham, Canada Lenovo Full time

    We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

  • Sr Manager, Data Center Sales

    4 days ago

    Markham, Canada Lenovo Full time

    We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

  • Sr Manager, Data Center Sales

    4 days ago

    Markham, Canada Lenovo Full time

    We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built...

  • Airport Sr. Construction Manager, Ontario

    5 days ago

    Markham, Ontario, Canada Parsons Corporation Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine NextWhen it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Geotechnical Technician

    1 month ago

    Markham, Canada exp Full time

    **Geotechnical Technician** **Markham, ON At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a...

  • Sr Manager, Data Center Sales

    1 month ago

    Markham, Canada Lenovo Full time

    Description and Requirements At Lenovo we strive to put more innovation in the hands of more people so they can do more amazing things. We are seeking enthusiastic, career-minded professionals to lead our Canadian Field Sales Team selling our Infrastructure Solutions Group portfolio. The Sr. Sales Manager position will be responsible for leading a...

  • Civil Engineering Technician

    4 days ago

    Markham, Canada AECOM (New) Full time

    AECOM Civil Engineering Technician - Civil 3D Markham , Ontario Reqid: J10107037 Business Line: Water Business Group: DCSCompany DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps...

  • Civil Engineering Technician

    4 days ago

    Markham, Canada AECOM (New) Full time

    AECOM Civil Engineering Technician - Civil 3D Markham , Ontario Reqid: J10107037 Business Line: Water Business Group: DCSCompany DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps...

  • Civil Engineering Technician

    4 days ago

    Markham, Canada AECOM (New) Full time

    AECOM Civil Engineering Technician - Civil 3D Markham , Ontario Reqid: J10107037 Business Line: Water Business Group: DCSCompany DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps...

  • Geotechnical Field Technician

    1 month ago

    Markham, Canada exp Full time

    Are you ready to design your future? Be our next **Geotechnical Field Technician **! **Your work environment at EXP** **What a day at EXP has in store for you** - Perform concrete slump, air test and cast test cylinders on the field - Perform field soil compaction testing with soil density gauge - Monitor the placement of asphalt pavement, including...

  • Data Center Technician

    1 month ago

    Markham, Canada Cologix, Inc. Full time

    **_About our Company:_** Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company with a carrier-dense ecosystem of 600+ networks, 300+ cloud providers and 29 onramps across its platform. Cologix provides colocation and connectivity solutions to more than 1,600 customers through...

  • Meter Technician I

    1 month ago

    Markham, Canada Metergy Solutions Inc. Full time

    **Role**: Meter Technician Level 1 **Status**: Full Time **Reports to**: Manager - Field Services **Division**: Metergy Solutions, Inc. **Location**: Warden Office (Markham) About Metergy Solutions Inc. (“Metergy”) Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners, and...

  • Junior Field Technician

    1 month ago

    Markham, Canada SCS Consulting Full time

    SCS Consulting Group is a consulting engineering firm providing services to the land development industry throughout the GTA and surrounding areas. Our services include the design and contract administration of municipal infrastructure for residential subdivisions, and institutional, commercial, and industrial site plans. **What a career with SCS Consulting...

  • Field Inspector

    1 month ago

    Markham, Canada GEI Consultants Inc Full time

    **Your role at GEI.** Reporting to a Sr. Contract Administrator, the Field Inspector, will conduct daily inspections and maintain records for development-related activities such as earthworks, underground servicing, road works, and lot grading. The role requires attention to detail, strong organization, excellent written and verbal communication, and time...

  • Sr. Electrical Engineer

    2 weeks ago

    Markham, Canada Parsons Corporation Full time

    Description : Parsons is seeking a Senior Electrical Engineer in their Markham office in Ontario to join the civil infrastructure group to be part of team working on projects of Roadways, Bridges, Transitways, Municipal and/or County arterial roads, side streets, multi-use pathways, parking facilities, etc. ROLE & RESPONSIBILITIES Experience in...

  • Sr. Electrical Engineer

    2 weeks ago

    Markham, Canada Parsons Oman Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Materials Testing and Inspection Technician

    4 days ago

    Markham, Canada GEI Consultants Inc. Full time

    GEI Consultants IncMaterials Testing and Inspection Technician Markham, ON L3R 4M8 Your role at GEI.GEI is seeking respected professionals who aspire to have a positive impact on GEI’s geotechnical design team and are interested in working collaboratively with a talented team of design, management, and technical leaders. GEI will provide a unique...

  • Materials Testing and Inspection Technician

    4 days ago

    Markham, Canada GEI Consultants Inc. Full time

    GEI Consultants IncMaterials Testing and Inspection Technician Markham, ON L3R 4M8 Your role at GEI.GEI is seeking respected professionals who aspire to have a positive impact on GEI’s geotechnical design team and are interested in working collaboratively with a talented team of design, management, and technical leaders. GEI will provide a unique...

  • Materials Testing and Inspection Technician

    4 days ago

    Markham, Canada GEI Consultants Inc. Full time

    GEI Consultants IncMaterials Testing and Inspection Technician Markham, ON L3R 4M8 Your role at GEI.GEI is seeking respected professionals who aspire to have a positive impact on GEI’s geotechnical design team and are interested in working collaboratively with a talented team of design, management, and technical leaders. GEI will provide a unique...

  • Technology na Site Delivery Manager

    3 days ago

    Markham, Canada Johnson & Johnson Full time

    Description Kenvue is currently recruiting for: Technology NA Site Delivery Manager This position reports to the Product Sr Manager Global Site Delivery and is based in Markham Ontario. **Who we are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic...