Parking Mobility Specialist

Houston, TX, USA Req #777

Metropolis is an artificial intelligence company for the real world. Metropolis' computer vision platform enables people to transact in the physical world with even greater ease than we experience online. Today, we are reimagining parking. Because it's important, it's everywhere, and impacts everyone – enabling millions of consumers to just "drive in and drive out" – that's it. Tomorrow, we will power "checkout-free" experiences anywhere you go.

Position: Mobility Specialist

Location: Downtown Houston, TX

Shift(s): Full-time

Pay: $15 - $17/hr

Mobility Specialist

As a Mobility Specialist , you will be the face of Metropolis Technology in our parking lots and will assist customers by helping them s ubscribe to the Metropolis parking technology as needed with a polite and courteous attitude. To be successful, you must have the stamina to stand for extended periods of time while r emaining vibrant and friendly. The ideal candidate thrives in a fast-paced environment, is constantly looking to innovate, and must have good customer service skills.

The ideal candidate will be a friendly, caring, dedicated individual with good cross-cultural sensitivity and the willingness to put in extra effort and time when required , as well as a passion for serving customers. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following;

• Understanding the Job
• Taking Responsibility
• Customer Focus
• Teamwork

What you can expect in a typical day:

• Greet and welcome guests to the parking lots and garages .
• Assist guests with subscribing to the Metropolis technology.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help.
• Handle and carefully respond to all customer inquiries on the parking lots/garages with confidence.
• Patrol designated parking lots/ garages and identify vehicles without proper payment or permission.
• Write and issue parking violations to parking customers and tenants who violate parking policies.
• Document violations by photo using company-provided handheld device s .
• Maintain cleanliness in parking lots and common areas - e.g. (Sweeping and cleaning, pick up trash, emptying trash cans , etc )
• Flexibility to work at a variety of different shifts within the area.

What Metropolis will provide for you:

• An inclusive, challenging, and refreshingly fun work environment .
• Phenomenal Benefits, including medical, dental, vision, paid time off, 401k match and much more
• Amazing management team who truly care about you.
• Opportunities to build a career – many of our management team began their careers in this role
• Empowerment to perform impactful work with tangible results .

P osition Qualifications

Sk ills and Abilitie s

• Strong interpersonal skills; f requently communicate with team members and customers; must be able to exchange accurate information.
• Ability to drive vehicles of all makes, models, and sizes
• Reliability and responsibility

Educ ation and Experienc e

• High School Diploma or GED preferred

Other Requirements

• Must be at least 18 years of age
• Must be able to work a flexible schedule, including nights and weekends
• Expected to constantly work in all outdoor weather conditions
• Required to wear a uniform and follow appropriate grooming standards

Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.