Content Designer/Writer

1 day ago


Toronto ON, Canada Myticas Consulting Full time

MUST HAVES:

  • Experience with developing content strategy, inclusive writing and user-centred design for high-quality digital experiences
  • Experience communicating complex information in a way that is clear and easy to understand for technical and non-technical team members and end users
  • Experience with SEO (Search Engine Optimization), journey mapping, user stories, information architecture, content auditing and evaluation, wireframing, prototyping, persona development, user research and content testing
  • Knowledge of emerging trends in UX and content design to advise on strategy and lead the design and ongoing renewal of the government’s web content and digital services

Responsibilities:

  • Create effective, user friendly and visually appealing interfaces.
  • Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
  • Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
  • Take a user-centered design approach and rapidly test and iterate the designs.
  • Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes

General Skills:

  • Relevant experience creating GUI designs based on user interaction and performance
  • Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
  • Proficiency with design and prototyping tools
  • Thorough understanding of the limitations and appropriate use of web development technologies
  • Experience in designing online programs with emphasis in the emotional aspects of human experience
  • Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
  • Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
  • Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
  • Experience facilitating the client?s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
  • Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features
  • Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Desirable Skills:

  • Knowledge of network security and network protocols

EXPERIENCE AND SKILL SET REQUIREMENTS

Technical Skills:
60%

  • Experience with developing content strategy, inclusive writing and user-centred design for high-quality digital experiences
  • Experience using evidence, data and research to support content design
  • Experience communicating complex information in a way that is clear and easy to understand for technical and non-technical team members and end users
  • Knowledge of government policies, standards and legislation relating to digital service delivery (Digital Service Standard, Simpler, Faster, Better Services Act)
  • Experience with SEO (Search Engine Optimization), journey mapping, user stories, information architecture, content auditing and evaluation, wireframing, prototyping, persona development, user research and content testing
  • Strong knowledge and experience with current web trends (e.G. analytics and design), French Language and accessibility standards (FLSA (French Language Services Act), AODA (Accessibility for Ontarians with Disability Act ) / WCAG 2.0 AA)
  • Experience delivering digital products and services
  • Experience working in multidisciplinary teams with agile product development tools and techniques (Miro, Figma, Jamboard, Mural, etc.) to build prototypes and user-centred digital products
  • Knowledge of emerging trends in UX and content design to advise on strategy and lead the design and ongoing renewal of the government’s web content and digital services

General Skills:
35%

  • Experience in migrating sites among various technology platforms
  • Ability to communicate visually as well as in verbal and written formats.
  • Relationship building skills to liaise with external partners and stakeholders.
  • Knowledge and understanding of Enterprise Content Management
  • Detailed knowledge of the Government of Ontario web standards, governance and legislative framework
  • Experience to edit content
  • Experience in converting variable source document formats into accessible content

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