Executive Director

Berkshire Care Centre
Windsor, ON N9A4P4, CAN

“How do you live in the moment?”

We are passionate about ‘Making Every Moment Matter’. We are seeking a candidate who shares our values—a person who has a passion to make a difference, possesses a strong moral compass, and is committed to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Executive Director reports to the Vice President of Operations or designate and is expected to manage the efficient use of human, physical, and financial resources to maintain high-quality care for residents. The Executive Director carries the ultimate responsibility for the daily operations of the home and resident care and is the home’s official spokesperson at all times. This role oversees all activities related to developing, implementing, maintaining, and monitoring the Home’s privacy policies and procedures in compliance with applicable legislation and industry standards. As the Privacy Officer for the Home, your name and work contact information will be communicated within the Home and made available to the public.

• In collaboration with the Home senior management team, assists in the development of the mission, vision, and value statement of the Home.
• Reviews the mission, vision, and values of the Home annually and sets annual goals and objectives.
• Provides leadership and is actively involved in the development of special programs utilizing an interdisciplinary and inter-home approach.
• Provides input to external committees and task forces on standards, new programs, and initiatives.
• Communicates the corporate strategic directions in a clear and concise manner.
• Demonstrates within the team a relaxed manner and skill in ‘going with the flow,’ emphasizing people’s individual needs rather than tasks and routines while ensuring work requirements are met.
• Provides guidance, direction, and supervision to the Home.
• Assists and develops corporate policies and procedures.
• Assists the Home in maintaining compliance with all applicable statutes, regulations, and government requirements.
• Provides guidance and supports the Department Heads in interpreting the collective agreements.
• Demonstrates commitment to and skills in the person-centered approach ‘Being a Butterfly,’ effectively minimizing neutral care.
• Assists in the recruitment and hiring of Department Heads and other key staff.
• Recruits, hires, and performance manages employees.
• Provides guidance to the Department Heads on labor issues (disciplines, mediation, and arbitration).
• Conducts the Director of Care and Department Heads staff probationary and annual performance reviews.
• Meets with Department Heads on a regular basis and provides guidance on HR, risk management, resident care issues, legal and fiscal issues, etc.
• Seeks to remove all potential controlling elements of care cultures and to remove all features of a ‘them and us’ care approach.
• Assists with marketing and public relations.
• Actively involved in various external committees and actively influences decision-making and policy direction at the Ministry of Long-Term Care/Ontario Health/OLTCA, etc.
• Responsible for the completion of the Home’s operating budget in conjunction with appropriate Department Heads.
• Analyzes the annual operating budgets for the Home and provides feedback to the Department Heads.
• Manages the capital budgets for the Home and collaborates with the Vice-President of Operations to decide on capital priorities for the fiscal year.
• Monitors the monthly expenditures.
• Provides leadership on new funding initiatives and input into how funds need to be spent/allocated for the Home.
• Monitors the continuous quality improvement program and provides feedback to the senior management team on areas of risk and outcomes.
• Identifies potential liability issues and collaborates with staff to minimize risk.
• Reviews all workplace incident investigations and corrective measures.
• Oversees the development, implementation, and maintenance of privacy policies, procedures, and programs in coordination with the Senior Leadership Team and the Privacy Steering Committee.
• Performs other duties as assigned and/or indicated in the Job Task Inventory.

• Post-secondary degree from a program that is a minimum of three (3) years in duration or a post-secondary diploma in health or social services from a program that is at least two (2) years.
• Completed or enrolled in a long-term care administration management course that is at least one hundred (100) hours in duration of instruction time.
• Knowledge of basic accounting.
• Knowledge and previous experience using electronic health records.
• Working knowledge of computer applications, labor relations, and applicable legislation.
• Positive working attitude.
• Demonstrated leadership and communication skills.
• At least three (3) years of working experience in a managerial or supervisory capacity in the health or social services sector, or in another managerial or supervisory capacity (any field) if they have successfully completed the long-term care administrator or management program.
• Alternatively, must have held an Administrator position at a different LTCH without meeting the updated qualifications set out in the Regulation, on the condition that the person has had three (3) years of full-time experience in the position during the five (5) years immediately before being hired at the different LTCH or the equivalent part-time experience in the position during the seven (7) years immediately before being hired at the different LTCH.
• Strong understanding of organization-wide information practices, both internal and external flow of information, data collection tools, and the information system.
• Knowledge of applicable privacy legislation, especially the Personal Health Information Protection Act, 2004 (“PHIPA”), privacy expectations, and information privacy technologies to ensure that the Home is up-to-date and compliant with current and emerging requirements and standards.
• Knowledge of privacy practices, concepts, trends, and issues, as well as an understanding of their impact on business processes.
• Expertise in the interpretation and communication of principles and compliance requirements.
• Excellent communication and leadership skills.
• Experience in managing complex projects.
• Demonstrated focus on people’s feelings when interacting and knowing how to turn a task into a positive social interaction.
• Ability to undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements.
• Two supervisory references required.
• COVID-19 vaccination is a condition of employment.

• Competitive wages
• Employee benefits
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted. We strive to be diverse, inclusive, fair, equitable, and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.