Front Desk Receptionist
3 weeks ago
RE/MAX Millennium Real Estate in the Greater Toronto Area, utilizing the best tools and technology to serve the needs of the REALTORS® of today. We are the fastest-growing RE/MAX office in Canada and Worldwide.
We are looking for professional, self-motivated and client driven permanent full-time Real Estate Receptionist to join our rapidly expanding office in Woodbridge and Brampton location. The ideal candidate will be a self-starter, who can problem solve and multi-task while under pressure.
SUMMARY
The receptionist is the first point of contact for agents and customers. They provide a warm welcome and seamless service, assist with all requests through the incoming phone calls and emails. They are approachable and friendly individuals who offer expertise with enthusiasm and a user-centric orientation.
DUTIES AND RESPONSIBILITIES
Answer and direct incoming phone calls appropriately, provide point of need assistance to agents, ensuring customers’ needs are met in an efficient and positive manner.
Accurately perform appointment booking, confirming, time changing, cancelling, etc.
Draft documents based on agent’s request, including listing agreement, offers, etc.
Broker load listing into software, modify information accordingly.
Problem solve and deal appropriately with issues that arise in the performance of duties.
SKILLS/QUALIFICATIONS
Exceptional customer service skills, demonstrated ability to perform detailed work.
Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite.
Experience with real estate is an asset.
Strong verbal and written communication skills
Ability to deal effectively and tactfully with client complaints.
Available to work flexible hours (evenings and weekends)
Prior experience with front desk - needed
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