Senior Project Manager

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who is VML MAP:

VML MAP is the world-leading center of excellence for Marketing Automation, Personalization, Loyalty and CRM at scale. Our mission is to deliver value for our clients by humanizing the relationship between the brand and the consumer. To do this, we help clients make data-driven and personalized experiences that can be scaled with efficiency and operationalized intelligently. We believe that serving consumers personal, mindful content in an omnichannel world is key to transforming experiences. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.

At VML MAP, we are always making room for more. We are 800+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 40+ nationalities who collaborate closely to help our clients inspire and engage consumers on five continents.

Who we are looking for:

We are looking for a Senior Project Manager to sit in our Toronto office, with a drive to lead projects for one of our top clients in the automotive industry. We are adding to our Toronto team of VML MAP (Marketing Automation and Personalization), our 360 degree consultancy arm of VML. The Senior Project Manager will take the lead on our Transformation Project, collaborating with external stakeholders as well as internal team members primarily in Austin, Costa Rica, and Denmark.

A note about workstyle: VML MAP would like candidates for this position to be comfortable going into our Toronto office 5 days a week at a regular cadence to help build upon our culture with the client. We will still maintain levels of flexibility within specific hours and days in-office. Candidates interested must be local to Toronto or willing to relocate (with paid relocation included and available for out-of-town applicants living in Canada).

What will your day look like?

As our Senior Project Manager, you will organize and manage key client development projects for one of our large international clients, while ensuring delivery on time, on budget, and with high quality. In the day-to-day business, you will be expected to lead projects as well so strong project management skills is a must. You will play a central role throughout the entire project lifecycle; you will make use of your strategic thinking and management skills as well as tackle more hands-on tasks. A solid technical understanding of CRM and marketing automation is essential, as you will work closely with our Developers and the client's development/technical stakeholders. More specifically, your tasks include:

• Managing the client relationship and expectations excellently
• Developing project scopes, plans, and budgets
• Producing high quality presentations for internal and client meetings, acting as a consultant to CRM best practices
• Proactively ensuring that obstacles are mitigated, and project risks are minimized
• Managing projects, which includes securing progress across different departments, and ensuring are deliverables on time and budget

Who are you going to work with?

You will be the linchpin in a network of closely coordinated Project Managers, Designers, User Experience Architects and Developers. You will get competent teammates who go the extra mile to help one another. We are a flat organization that loves growing the talents of our people, and many of our people have been at the agency a decade or longer.

What do you bring to the table?

• 3-5+ years of experience being a digitally-focused project manager or similar
• Extensive knowledge of what project managing data, technical, and marketing automation platform projects entails
• CRM or marketing automation project management experience required, with Salesforce CRM understanding a huge plus
• Experience with strategic management and implementation of IT projects, web and/or marketing automation
• Automotive industry project management experience a plus but not required
• The competence, confidence, and self-discipline to manage deadlines, estimates, and budgets excellently
• Great communication skills with strong attention to detail
• Ability to work in-office regularly to collaborate cross-functionally with team members

What we offer:

• Passionate, driven people|We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

VML welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in the selection process.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.