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Senior Relationship Manager, Commercial Financial Services

3 months ago

Cranbrook, Canada RBC Full time

Job Summary

Job Description

What is the opportunity?

Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple partners resulting in an exceptional client experience. Your finely honed solution-development skills combine with your innate business development and knack for client service to set the stage for success.

What will you do?

  1. Apply your past business development experience for prospecting, and lead generation, to new and existing clients
  2. Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
  3. Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client’s needs
  4. Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
  5. Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners

What do you need to succeed?

Must-have

  1. Minimum 3-5 years commercial banking experience
  2. Deep and proven client-centricity, business development, and relationship management excellence
  3. Exceptional interpersonal, communication, negotiation and presentation skills
  4. New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
  5. Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

  1. Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
  2. Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
  3. University degree, ideally in commerce, business administration, or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  1. World-class sales and senior leadership training with countless development opportunities
  2. A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
  3. A focus on work-life balance
  4. A unique opportunity for personal and professional growth
  5. Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address: 2 CRANBROOK ST N:CRANBROOK

City: CRANBROOK

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2024-08-06

Application Deadline: 2024-08-20

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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