Product Specialist

4 weeks ago

Burlington, Canada Healthy Planet USA Full time

Healthy Planet is looking for an experienced Product Specialist to assist with the sales and operations of Healthy Planet. The successful candidate will be responsible for demonstrating and explaining products, methods or services while processing sales quickly, accurately and efficiently. This position is perfect for a team player who has a strong background in holistic health, nutrition, health and wellness, customer service and is passionate about living an active lifestyle

Responsibilities

Engage in meaningful conversations with customers and deliver exceptional customer service

Drive sales to achieve the required daily, weekly and monthly targets

Work well in a team environment and use available resources to ensure that the customer and store expectations are met

Provide customers with relevant information, products and guidance (within reason) regarding their natural health needs

Replenish and stock merchandise appropriately on displays

Maintain a safe, clean and organized working and shopping environment

Maintains an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department

Process transactions via POS system

Comply with all company rules, regulations, policies and sanitation standards

Requirements

Must have knowledge of natural health, including vitamins, supplements, and nutrition

1-2 years of Health Product Knowledge is an asset

Basic understanding of sales principles and customer service practices

On going and up to date knowledge regarding nutrition trends and attaining optimal health

Knowledge of customer and market dynamics and requirements

Strong communication, interpersonal and organizational skills

Ability to read, write and effectively communicate in English with customers, peers and management

Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business

Ability to work as part of a team and take initiative independent of direct supervision

Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service

Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts

Product Specialist Top Skills & Must Haves:

Knowledge of Natural Health

Strong passion for health and wellness; desire to achieve service excellence

Organization and Merchandising Skills

Product Knowledge

Attention to Detail

Energetic, positive and confident disposition and ability to think creatively and quickly

Time Management

Team Player and Interpersonal Skills

Strong Written and Verbal Communication

What We Offer

Awesome work environment and company culture

Medical Benefits and flex spending account for Full-time employees

Career focused continuing education

Internal opportunities for growth

At Health Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

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