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Host/Hostess

2 months ago

Toronto, Canada Cafe Landwer Full time
*Overview*

_*About Cafe Landwer: *_
Landwer is driven by our people. We are a team of individuals who strive for personal growth, constantly challenging ourselves to reach new levels, while treating each other with the respect we hope to receive in return. Our global team is dedicated to creating remarkable experiences for all our guests by delivering service with genuine care. We understand that the foundation of exceptional guest experiences lies in providing an outstanding employee experience and fostering a positive company culture.

At Landwer, we believe in recognizing familiar faces, warmly welcoming new ones, and treating everyone we encounter with the respect and kindness we would wish for ourselves. Whether you are part of our team or a guest - our purpose is to create lasting impressions that resonate for a lifetime. We believe that life is richer when we truly connect with the people and the world around us.

_*About the location: *_
Located in the bustling heart of Toronto’s Financial District, Café Landwer offers an oasis of comfort and style amidst the city’s vibrant energy. As the busiest Landwer location in Canada, we are committed to maintaining the highest standards in everything we do. Nestled among towering skyscrapers, our café blends the warmth of traditional charm with modern elegance. Whether you're looking for a quick coffee break or a relaxed meal, Café Landwer provides a perfect retreat from the hustle and bustle, with delicious offerings and a welcoming atmosphere that caters to the fast-paced rhythm of downtown life.

*Host/Hostess*

Café Landwer is looking for a Host/Hostess who is dedicated to providing exceptional service and has a passion for creating a welcoming and pleasant atmosphere for our guests.

*Responsibilities*
* Greet and welcome each guest with friendly, personalized attention, creating a warm and inviting atmosphere.
* Effectively manage reservations and seating arrangements to ensure a smooth and efficient flow of guests.
* Work collaboratively and professionally with co-workers and supervisors, maintaining a positive and energetic environment.
* Maintain a clean and organized front-of-house area, including the waiting area and hostess stand, to ensure a smooth operation.
* Handle guest inquiries and phone calls efficiently, using the café’s guest management and POS systems when necessary.

*Preferred Qualifications and Skills *
* *Passion for Hospitality and Customer Service:* A genuine love for creating positive guest experiences and a commitment to exceptional service.
* *Eagerness to Learn:* A willingness to continuously grow and learn about the café’s offerings and service standards.
* *Commitment to Excellence:* A strong desire to consistently deliver high-quality service, with attention to detail in all guest interactions.
* *Adaptability in a Fast-Paced Environment:* Ability to thrive in a busy setting, staying composed and efficient under pressure.
* *Positive Attitude and Team Spirit:* A collaborative mindset, with the ability to work harmoniously with others while maintaining a positive and energetic attitude.
* *Strong Communication Skills:* Excellent verbal communication abilities, with the talent to engage guests and provide vivid descriptions of menu items and services.
* *Attention to Cleanliness and Organization:* A keen eye for maintaining a clean, organized front-of-house area, contributing to a smooth operation.
* *Successful candidate must possess legal work authorization in Canada.*

Job Types: Full-time, Part-time

Pay: $16.55-$23.55 per hour

Expected hours: 25 – 40 per week

Additional pay:
* Tips
Benefits:
* Discounted or free food
* Store discount
Flexible language requirement:
* French not required
Schedule:
* Day shift
* Evening shift
* Morning shift

Application question(s):
* Are you comfortable working in a fast-paced environment? Can you share an experience where you had to manage multiple tasks quickly?
* What essential qualities does a host/hostess need to excel in their role?
* This role offers opportunities for professional development and advancement. Can you share how do you feel about growing within this industry?

Work Location: In person