Assistant Building Manager
2 weeks ago
We are looking for an Assistant Building Manager to join our Residential team in Calgary, AB. Reporting to the Regional Manager, you will be available to respond to emergencies, tenant concerns/issues, maintain the cleanliness of the building as well as look after the maintenance and leasing of apartments. This position requires someone who is passionate about providing a safe and clean place for residents to call home.
Responsibilities
Customer Focus:
- Respond to all resident questions, concerns and complaints in a timely manner
- Handle all aspects of renting suites such as; schedule viewings, conduct references and credit checks and perform move-in and move-out inspection
- Collect monthly rent payments
- Serve all legal documentation and any other resident communication as required
- Inspect occupied and vacant units as required
- Focus on customer service and resident retention
- Enter work orders into YARDI
- Maintain accurate resident files
- Preparation of resident correspondence
- Responsible for bank deposits, EFT’s and security deposit refunds
- Clean all common areas including entrance and exits, make sure walkways are clear
- Maintain the cleanliness of the grounds
- Vacuum/wash floors, elevators, hallways, stairs, windows and common rooms
- Perform seasonal duties as required (gardening, snow removal and salting)
- Cleaning of vacant units
- Grounds keeping; mowing & weeding
- Perform minor maintenance as needed
- Excellent customer service skills
- Previous experience managing a residential rental complex while residing on the property
- Solid understanding and enforcement of the Residential Tenancy Act
- Strong communication skills and experience in conflict resolution
- Flexible schedule able to work evenings, weekends and holidays
- Proficient in the use of Microsoft Office
- Competitive pay
- Extended health care including medical, dental and vision coverage
- Life insurance, drug coverage and wellness programs
- Discounts on rent at Northview properties
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