RBC Jobs in Winnipeg – Client Advisor

2 weeks ago

Winnipeg, Canada Vacancies For You Full time

We are hiring full and part time advisors for our branch locations in the Winnipeg market. The applicant must be mobile and flexible with schedule and availability to support branch days and hours of operation (including extended hours and Saturday’s) as required.

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities,, you can build a great career with us as a future Account Manager/Banking Advisor.

Job Responsibilities:
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
  • Proactively take ownership of resolving and preventing client banking problems
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
Job Requirements:
  • Personal flexibility to work flex hours
  • Goal-oriented individual with a demonstrated passion for putting clients first.
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
  • Eagerness to learn and determination to succeed
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
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