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Full Time Director of Client Service

3 months ago

Old Toronto, Canada The Salvation Army Full time
Reporting to the Assistant Executive Director, the Director of Client Services is a passionate and supportive leader that brings out the best in our treatment and housing teams, demonstrating a strong sense of integrity and professional ethics and a balanced sense of fairness and flexibility. This role is responsible for leading our program management team to provide excellent holistic care to all of our clients, ensuring the delivery of high quality, evidence- based services, embracing continuous quality improvement. Services include, live-in and community addiction/concurrent disorders treatment, Correctional Services Canada partnership, supportive and transitional housing, shelter outreach and counselling across 5 sites. Our services will be delivered in keeping with the Salvation Army's and Toronto Harbour Light Ministries’ vision and mission, and will meet or exceed the expectations of our funders and stakeholders. This position is part of and works collaboratively with the senior leadership team
  • A Master’s level Related Degree – or equivalent combination of education and experience
  • Member of Professional College (i.e. CRPO, OCSWSSW)
  • Clinical Supervision Certification
  • Ability to acquire NVCI and First Aid/CPR
  • Certification in evidence-based modalities (e.g. CBT, DBT) strongly preferred
EXPERIENCE AND KNOWLEDGE:
  • Minimum 5 years’ experience working in the Addictions/Concurrent Disorders field in a leadership role, with a strong preference towards providing bio-psycho-social-spiritual live-in addictions treatment and housing programs
  • Extensive staff supervision experience in a social services/health related field
  • Advanced knowledge and experience in Trauma informed Practices
  • Experience with serving corrections- involved clients an asset
  • Education/Experience in culturally safe/gender diverse/anti-oppressive services
  • Leadership experience in a unionized environment an asset
  • Protected B Clearance required
SKILLS AND CAPABILITIES:
  • Management/Leadership training
  • Computer literate in a variety of programs and electronic software
  • Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
Send Resume and Cover Letter, Quoting “Director of Client Services” The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation. We thank all applicants, however, only those candidates to be interviewed will be contacted. You must advise your managing supervisor of your intentions prior to submitting your application. #J-18808-Ljbffr