Senior Technical Program Manager

Senior Technical Program Manager page is loaded Senior Technical Program Manager Apply locations Waterloo, Ontario CAN, Ontario, Toronto, 200 Bloor Street East time type Full time posted on Posted 2 Days Ago job requisition id JR24020553

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Job Description

Do you want to be part of a team that redefines how we get work done? We are changing the way we develop and we want you to be part of it We are growing, with the mandate to power world-class customer and employee experiences through software and engineering skills.

The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to solve critical problems for the future of the business, which is why we need you.

We are seeking a self-motivated Senior Technical Program Manager in our Identity and Access Management space, who is obsessed with delivering value, is forward-thinking, and excited to see the successful implementation of the products delivered. The purpose of this role is to contribute operationally to achieve the business and IT objectives by delivering program management services across a variety of projects. The Program Manager ensures that all projects are delivered on time, to budget and to the required quality standard.

In this Role you will:

• Work closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, and timing for new initiatives
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project, cross department initiatives
• Be responsible for ensuring collaboration and accountability amongst our cross-functional delivery teams.
• Lead overall plan and communication management, manage interdependencies within initiatives and teams, partner with cross-functional experts, and communicate progress to partners across departmental teams
• Identify key requirements for cross-functional teams and external vendors
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and collaborators
• Facilitate and enable clear, succinct communication between cross-functional /cross – departmental partners including initiative health documentation

What we are looking for :

• Proven background and experience in IT program management with minimum 10 years of working experience
• Experience managing and launching large-scale technology projects and proven ability to deliver upfront and ongoing planning documentation, bring together teams and build relationships, and partnering with collaborators at various levels.
• Worked within similar environments of major high value, critical projects.
• Proven background in delivering projects on time and within budget.
• Experience creating and driving processes, articulating delivery needs, and clearing communicating next actions with all levels of partners
• Ability to multitask and manage multiple projects efficiently.
• Excellent stakeholder management, communication and interpersonal skills
• Experience in identity and access management space is a plus

What can we offer:

• A competitive salary and benefits packages. 
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. 
• A focus on growing your career path with us. 
• Flexible work policies and strong work-life balance. 
• Professional development and leadership opportunities. 

 
Our commitment: 

• Values-first culture 
  We lead with our Values every day and bring them to life together. 
• Boundless opportunity 
  We create opportunities to learn and grow at every stage of your career. 
• Continuous innovation 
  We invite you to help redefine the future of financial services. 
• Delivering the promise of Diversity, Equity and Inclusion 
  We foster an inclusive workplace where everyone thrives. 
• Championing Corporate Citizenship 
  We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process .  All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. 

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

We’re proud of our accomplishments and recognitions. Recent awards include:

• Best Place to Work in Asia-Pacific 2022
• Best Place to Work for LGBTQ Equality 2022

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Discover how you can grow your career, make impact and drive real change with our Winning Team today at www.manulife.com/careers .