Associate Manager

Associate Manager - Technology Infrastructure Security Audit page is loaded Associate Manager - Technology Infrastructure Security Audit Apply locations Toronto, Ontario time type Full time posted on Posted 28 Days Ago job requisition id JR24040993

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

The Auditor is accountable for completing large, complex and sensitive projects of all types (key risk audits, systems development audits, investigations and other special projects) and the delivery of high quality, professional, cost-effective, valuable and risk-based audit services related to Manulife’s information services and technology groups. The scope of the senior auditor’s accountabilities includes developing risk assessments and audit approach for auditing information services and technology, including those of emerging risk areas such as cybersecurity, mobile and web development, data, and cloud-based applications. The Auditor assists in audit planning; driving engagements to deliver on the audit plan and assisting audit lead in reporting.

Responsibilities:

• Understand IT control environment to assess and evaluate the effectiveness and efficiency of internal controls and operating practices;

• Support multiple simultaneous audit projects to ensure time and quality objectives are met. Timely raise potential budget over-runs and resourcing concerns to the Engagement Lead;

• Complete audit projects to cover key risks and contribute to production of meaningful audit reports that clearly articulate the position on risks and related issues;

• Assist in performing assessments of technology processes, tools and technologies new to the company;

• Assist in the development of agendas, audit objectives and scope, test procedures, and request lists;

• Communicate potential issues and evaluate corrective action plans;

• Assist with various internal team/department initiatives.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity, and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for:

• Good understanding and experience with testing of IT general controls

• Understanding or working knowledge of cybersecurity concepts such as Security Operations (Vulnerability Management, DLP, SIEM etc.), Security Engineering (Cryptography, Cloud Security, Security Architecture etc.), Identity and Access Management etc.

• Understanding or working knowledge of Network and Network Security concepts and tools such as Network Access Controls, Intrusion Detection and Prevention, TACACS/Radius (Central authentication), Network Penetration Testing (e.g. red teaming) etc.

• Understanding or working knowledge of information security controls, infrastructure technology, technology governance and assessments, cybersecurity tools (e.g. Qualys), Splunk, Netskope, Zscaler etc.

• Demonstrable understanding of other technology infrastructure concepts, processes, and associated risks - such as, Active Directory, Operating System, On-premises Data Center etc.

• University degree in information systems, or another relevant degree, with 3-5 years of experience in a technology audit/risk management role. CISA, CISSP and/or CISM designation are preferred

• Proven understanding or prior experience with information systems and operations used in the insurance industry and financial services industry is preferred

• Experience analyzing sophisticated data sets

• Ability to quickly comprehend business processes and identify the risk implications, analyze complex situations, reach appropriate conclusions, and make valuable and practical recommendations

• A keen focus on quality and delivering value; ability to balance multiple priorities and projects; good attention to detail while retaining focus on the “big picture” and top risks; flexible and organized with the ability to be responsible for multiple projects concurrently

• Excellent influencing, and negotiation skills; professional presence, and influence across different areas and levels of management both in Audit Services and Technology

• Proven ability to work effectively in diverse environments and cultures

• The highest level of integrity accompanied by strong ethical principles

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you:

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process .  All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$74,270.00 CAD - $137,930.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. 

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

We’re proud of our accomplishments and recognitions. Recent awards include:

• Best Place to Work in Asia-Pacific 2022
• Best Place to Work for LGBTQ Equality 2022

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Discover how you can grow your career, make impact and drive real change with our Winning Team today at www.manulife.com/careers .

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