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Operations Consultant
3 months ago
Job ID: #
Store Name/Number: ON-Stone Road Mall (1536)
Address: 435 Stone Road West - Unit A1-Sephora, Guelph, ON N1G 2S6, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service
- Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
- Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
Store Presentation
- Assist in maintaining standards of cleanliness and organization within the cashier zone.
- Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
- Participate in programs to reduce shortage/loss.
Merchandising and Operations
- Perform shipment receipt and processing in a timely manner.
- Organize and maintain stockroom per company standards.
- Process transfers, damages and testers per company standards.
- Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
- Ensure safety and tidiness standards are respected and maintained at all times.
- Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
- Designated consultants will be cross-trained in cashier functions.
EXPECTED SKILLS AND QUALIFICATIONS
- 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
- Possess good computer, arithmetic and organizational skills.
- Ability to multi-task, while being attentive to the needs of clients and the business.
- Effective time management, problem solving and communication skills.
- A High School graduate or equivalent.
- Flexible availability including evenings, weekends and holidays is required.
ADDITIONAL INFORMATION
Physical Requirements:
- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.
