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IT Operator

5 months ago

Montreal, Canada Alteo Inc. Full time

Job Description Alteo is looking for an IT Operator / Unix Admin for a permanent position based in Montreal.

Your main role will be to ensure the smooth and controlled processing of payment activities in production, while ensuring compliance with processes and regulations.

Responsibilities:

  • Ensure that production processes run smoothly to guarantee service availability and reliability.
    • Monitor processes in the production environment and ensure that they run smoothly.
    • Ensure daily control of operations (e.g. monitoring of machines, programs/jobs....)
    • Batch monitoring
    • Supervise production and draw up end-of-day processing reports
    • Participate in automation scripting and the creation of processing chains
  • Manage incidents to ensure their proper resolution
    • Ensure incident analysis and intervention (Level 1) in compliance with procedures and checklists
    • Provide support (Level 1) for end-of-day processing operations
    • Call on teams as needed for infrastructure/technical incidents
  • Report on incident management to ensure that teams are kept informed.
    • Process service requests in the JIRA tool.
    • Participate in the preparation of payment reports for teams and customers
  • Contribute to the development of colleagues' skills in order to improve collective performance.
    • Provide guidance, support and assistance to team members

Profile:
  • AEC/DEC in IT or equivalent
  • 2-5 years' experience in a similar role
  • Familiarity with the electronic payment industry (an important asset)
  • Unix server
  • Databases (e.g. Oracle, PostgreSQL...)
  • Batch and Shell scripting
  • File transfer station (CFT, SFTP...)
  • International network platforms (e.g. Edit Package Visa, Master Com...)
  • Scheduling tools (e.g. AUTOMIC, $UNIVERS...)
  • Network architectures and security
  • Supervision platform
  • Databases
  • Writing technical specifications
  • Customer orientation
  • Compliance with commitments
  • Taking the initiative
  • Problem anticipation
  • Reporting & Monitoring
  • Sense of initiative, flexibility
  • Team player
  • Ability to provide support and assistance

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