IT Asset

2 months ago

Old Toronto, Canada Aversan Inc Full time
IT ASSET & CONFIGURATION MANAGER Aversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualifiedIT Asset & Configuration Managertowork on leading edge technology products.The successful candidate for this position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.

Location:Toronto, ON (Hybrid)
RESPONSIBILITIES
  • Accountable for the Configuration and Asset Management operation (strategy, people, process/policy and tools).
  • Making sure that assets are uniquely identified according to naming conventions.
  • Proposing and agreeing interfaces with change management, problem management, network management, release management, computer operations, logistics, finance and administration functions.
  • Develop and maintain the configuration management process in collaboration with your other IT business stakeholders.
  • Review the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.
  • Control and manage the database, and perform change evaluation based on information received assessing quality of requests for change (RFC) to the CMDB.
BASIC QUALIFICATIONS
  • Relevant IT technical field and service management experience.
  • Must have experience in leading in Service Asset and Configuration Management in a challenging environment.
  • Must have experience with IT Service Management toolsets (e.g. Service Now, Microsoft SCCM).
  • Current experience of assets and CMDB models and methodology.
  • Must have experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management.
  • Must have database design and architecture experience.
  • Specialized knowledge of defining, documenting and implementing Asset Management and Configuration Management processes for both hardware and software CIs.
  • Well-versed on ITIL Service Lifecycle Management Processes - ITIL v3 certification.
  • Experience with working across a complex multi supplier environment to achieve desired results.
  • Understanding of service organizations and the impact of deployment on CMDB.
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