Data Operations Associate

2 months ago

Old Toronto, Canada Firmex Inc. Full time

Firmex is a global software-as-a-service provider with corporate headquarters in Toronto, Canada. The company’s Firmex VDR service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents for due diligence, litigation and compliance.

The Data Operations Associate will help to upload data into our CRM. The purpose of this is to help to enable our Sales/Marketing prospecting and to reach out to potential clients.

We need a Data Operations Associate who will:
  • Apply data quality techniques to deduplicate, clean, match, merge, and upload sales contacts into Salesforce
  • Use tools like Salesforce, Demand Tools, and others as needed
There may be some opportunity to do the following tasks:
  • Develop documentation related to Sales/Marketing Operations in Confluence
  • Administration of Sales/Marketing Tech stack like Salesforce, Pardot, Zoom Info
  • Creating requirements and gathering documentation related to optimization ofworkflows
  • Report Development: Design & develop reports, dashboards & alerts in Salesforce or Tableau
  • Support in other data activities related to the Info & Analytics team
What you'll need to be successful as a Data Operations Associate:
  • A detail-oriented and analytical approach to problem solving
  • An ability to work in both self-directed and feedback-driven environments
  • A keen sense of time management and organization
  • Strong analytical and problem solving skills
  • Some experience with Salesforce CRM would be an asset
  • Some experience with databases, relational database & SQL development
  • Some experience with programming may also be helpful

*Note: The “Core Duties” is a summary of the duties that are essential to this role and is not an exhaustive list. Firmex reserves the right to add or amend duties as necessary.

At Firmex, we’re guided by our core values of respect and collaboration to create an equitable, diverse and inclusive environment where all employees and candidates alike can thrive. BIPOC, LGBTQIA2S+, women, people with disabilities, internationally trained professionals and historically disenfranchised groups are encouraged to apply. If you need any accommodations or adjustments throughout the interview process and beyond, we’ll be happy to assist you.

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