Food & Beverage Assistant

2 days ago

Cornwall, Canada English Heritage Full time

Title Food & Beverage Assistant Location Pendennis Castle, Falmouth, Cornwall, TR11 4LP Salary £11.73 per hour / minimum 15 hours per week (Part-time), Seasonal Summer work July until September / Fixed term contract Job type Fixed Term Contract Ref 15556

Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Food and Beverage Assistant to join us at Pendennis Castle working minimum 15 hours per week.

No history background? No problem. What is important to us is a passion for people and excellent customer service. We want our staff to enjoy working with others as part of a team and understand what makes excellent customer service to create a warm and welcoming environment for our visitors, ensure great quality in everything we serve and help us tell more of English Heritage's story through its food and unique settings

We are the organisation that looks after England's most important buildings and monuments, making sure our country's amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.

This is a part-time role working the summer with a minimum of 15 hours per week from July to September.

As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce, at Pendennis. Making sure all our visitors have a fantastic experience, you will prepare and serve a range of quality refreshments, working as part of a team to support the day-to-day operations of our food and beverage outlet. You will create a warm and welcoming environment for our visitors, ensure great quality in everything we serve and help us tell more of English Heritage's story through its food and unique settings

Your duties may vary depending on the day, but you can expect to be:

- Taking and preparing food and drink orders

- Assisting with food preparation in our kitchen

- Providing exceptional customer service

- Ensuring a perfect standard of cleanliness and hygiene throughout

About You

To be a Food and Beverage Assistant, you will:

- understand what makes excellent customer service and enjoy delivering this to our customers

- be able to engage in a positive way with people from all backgrounds and enjoy working as a team

Experience of working in a food and beverage role would be beneficial, as would an awareness of food safety and allergen compliance but full training will be provided. For us, it's more important that you have bags of enthusiasm and a willingness to get involved.

The Benefits

- Salary of £11.73 per hour

- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management

- Opportunities to go to some of our great live music or history events

- Free access to all English Heritage sites for you and up to 6 friends/family members

- 25% discount in our shops and cafes

- Enhanced maternity/paternity/Shared Parental leave

- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years

- Options to buy additional leave

- Matched pension contributions up to a maximum of 10%

If you would like to talk to us about this role before you apply, e.g. regarding workplace adjustments, and working patterns, please contact Keelan Taylor, F&B Manager, at keelan.taylor@english-heritage.org.uk No agencies please.

Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone's story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Specific Issues.

Interviews will be held on week commencing 8th July 2024 at Pendennis castle.

You will need to refer to the following documents when completing your application.

#J-18808-Ljbffr

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