Senior IT Specialist, Operations

4 weeks ago

Montreal, Canada Dialogue Health Technologies Inc. Full time

The Senior IT Operations & Security Specialist role at Dialogue

Reporting to the IT Team Lead, the mission of the Senior IT Operations & Security specialistis to build and maintain operational excellence in IT, Tech Support & Security.

What you’ll be doing:

  • Performing support (L2, L3) related to application, IT and security requests and incidents - virtually and onsite
  • Owning operational processes such as multi-level support for IT services, Application technical support and cloud SaaS
  • Maintaining service level agreement targets and working with stakeholders to improve support and security activities
  • Managing and executing IT Projects delivery (M&A ,Integrations, Automations, Deployments, Compliance)
  • Leading and coaching team members to work efficiently and maintain a high quality of service

We'd love to hear from you if you have:

  • 7+ years of experience in IT including experience in Security and Application support
  • Working knowledge of Google Workspace, Endpoint Security System, MDM Solution, Cloud Infrastructure, Identity Platform, Git, Jira, MacOS. Previous scripting experience and knowledge of a programming language such as SQL is desirable.
  • Strong experience in incident management, request management and troubleshooting distributed systems
  • Good communication skills in French and English (Written and spoken);

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered

  • A fully funded benefits plan, including a wellness reimbursement program
  • Unlimited access to a variety of Dialogue’s programs for you and your immediate family
  • 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
  • A hybrid work approach that involves 3 days per week in our beautiful Montreal office
  • Access to a custom learning program, including an allocated budget for continuous external training
  • Short and long-term incentive plans
  • An optional parental benefits program

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developingour Integrated Health Platform????, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact Community Growth Excellence

Feel like you can make a difference? Good news, we saved you a seat

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

#J-18808-Ljbffr

  • Senior Specialist Safety and Operations Data

    4 weeks ago

    Montreal, Canada IATA Consulting Full time

    Senior Specialist Safety and Operations Data Employment Type: PermanentContract Duration:  At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We...

  • Senior Specialist Safety and Operations Data

    4 weeks ago

    Montreal, Canada IATA Consulting Full time

    Senior Specialist Safety and Operations Data Employment Type: PermanentContract Duration:  At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We...

  • Senior Specialist Safety and Operations Data

    4 weeks ago

    Montreal, Canada IATA Consulting Full time

    Senior Specialist Safety and Operations Data Employment Type: PermanentContract Duration:  At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We...

  • IT Security Specialist

    4 weeks ago

    Montreal, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities We are currently looking for an IT Security Specialist for a 6-month contract with the possibility of being renewed. MANDATEContribute to the effectiveness of the company's Security Operations Center (SOC) Monitor vulnerabilities, analyze security incidents, and document them in the system Apply the necessary solutions and procedures...

  • Senior Privacy

    2 weeks ago

    Montreal, Canada Coveo Solutions inc. Full time

    Shape tomorrow's privacy standards: Senior specialist needed at Coveo! Coveo is looking for a talented professional with a focus on product and technology to join its Legal Compliance team. This individual will play a critical role in guiding R&D teams through the complex landscape of data privacy and its related laws and regulations, ensuring that our...

  • Senior Privacy

    2 weeks ago

    Montreal, Canada Coveo Solutions inc. Full time

    Shape tomorrow's privacy standards: Senior specialist needed at Coveo!Coveo is looking for a talented professional with a focus on product and technology to join its Legal Compliance team. This individual will play a critical role in guiding R&D teams through the complex landscape of data privacy and its related laws and regulations, ensuring that our...

  • Senior IT

    4 weeks ago

    Montreal, Canada Dialogue Full time

    Senior IT & Security Compliance SpecialistSenior IT & Security Compliance SpecialistYour role as Senior IT & Compliance SpecialistThe Senior IT & Security Compliance Specialist will contribute to ensuring Dialogue is secure and compliant by managing the SOC2 and ITGC audits. Contributing to a strong security and risk management culture through collaboration...

  • Senior IT

    3 weeks ago

    Montreal, Canada Dialogue Full time

    Senior IT & Security Compliance SpecialistSenior IT & Security Compliance SpecialistYour role as Senior IT & Compliance SpecialistThe Senior IT & Security Compliance Specialist will contribute to ensuring Dialogue is secure and compliant by managing the SOC2 and ITGC audits. Contributing to a strong security and risk management culture through collaboration...

  • Senior IT

    3 weeks ago

    Montreal, Canada Dialogue Full time

    Senior IT & Security Compliance SpecialistSenior IT & Security Compliance SpecialistYour role as Senior IT & Compliance SpecialistThe Senior IT & Security Compliance Specialist will contribute to ensuring Dialogue is secure and compliant by managing the SOC2 and ITGC audits. Contributing to a strong security and risk management culture through collaboration...

  • Senior Privacy

    2 weeks ago

    Montreal, Canada Coveo Solutions inc. Full time

    Shape tomorrow's privacy standards: Senior specialist needed at Coveo! Coveo is looking for a talented professional with a focus on product and technology to join its Legal Compliance team. This individual will play a critical role in guiding R&D teams through the complex landscape of data privacy and its related laws and regulations, ensuring that our...

  • Cybersecurity Specialist

    3 weeks ago

    Montreal, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities The Cybersecurity Specialist will be responsible for raising the level of IT security of a large multinational company, as part of strong growth and acquisitions of other companies. MORE PRECISELYEnsure optimal integration of acquisitions from a governance and cybersecurity point of viewThen liaise with the operational team...

  • Senior Network Specialist, NA

    3 weeks ago

    Montreal, Canada Vantage Data Centers Full time

    Senior Network Specialist, NA page is loaded Senior Network Specialist, NA Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R14093 About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and...

  • Senior Network Specialist, NA

    3 weeks ago

    Montreal, Canada Vantage Data Centers Full time

    Senior Network Specialist, NA page is loaded Senior Network Specialist, NA Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R14093 About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and...

  • Senior Network Specialist, NA

    4 weeks ago

    Montreal, Canada Vantage Data Centers Full time

    Senior Network Specialist, NA page is loaded Senior Network Specialist, NA Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R14093 About Vantage Data CentersVantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and...

  • Senior Payroll Specialist

    3 weeks ago

    Montreal, Canada Lightspeed Restaurant Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Payroll Specialist to join our Global Payroll team. Reporting to the Regional Payroll Manager, you will handle payroll processing for approximately 1100 employees and will be...

  • Senior Payroll Specialist

    3 weeks ago

    Montreal, Canada Lightspeed Restaurant Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Payroll Specialist to join our Global Payroll team. Reporting to the Regional Payroll Manager, you will handle payroll processing for approximately 1100 employees and will be...

  • Senior Payroll Specialist

    3 weeks ago

    Montreal, Canada Lightspeed Restaurant Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Senior Payroll Specialist to join our Global Payroll team. Reporting to the Regional Payroll Manager, you will handle payroll processing for approximately 1100 employees and will be...

  • Senior Privacy

    2 weeks ago

    Montreal, Canada Coveo Full time

    Shape tomorrow's privacy standards: Senior specialist needed at Coveo! Coveo is looking for a talented professional with a focus on product and technology to join its Legal Compliance team. This individual will play a critical role in guiding R&D teams through the complex landscape of data privacy and its related laws and regulations, ensuring that...

  • Senior Claims Technical Specialist, Property

    3 weeks ago

    Montreal, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Claims Technical Specialist, Property:   As a Senior Claims Technical Specialist, Property, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Senior Claims Technical Specialist are responsible for providing efficient and prompt...

  • Specialist, Cybersecurity Operations

    3 weeks ago

    Montreal, Canada Transat AT Full time

    Our mission is to be the preferred airline of our customers and our team.Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also...