Alarm Operator

2 weeks ago

Victoria, Canada Paladin Technologies Full time

Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work?Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator'to join our Victoria-based Response Center, coordinating the emergency response for a varied portfolio of clients nationwide.SHIFT AVAILABILITIES:Nights: 7pm - 7am PST / 12 Hour shiftsRESPONSIBILITIES:Use exceptional customer service skills while remaining calm and focused in stressful, high pressure situations, adapting quickly in a dynamic environmentActively listen to caller to summarize key points of information and enter into computer systemActively seek win-win solutions, at all times maintaining professionalism in cases of healthy conflict and in supporting/managing differences of opinion.QUALIFICATIONS:Ability to remain calm and provide direction while responding to an emergency situation.Customer service, Dispatch, Hospitality and Outgoing Call Centre experience is an assetAbility to pay attention to detail and be able to follow instructions.Exercise mental flexibility and situational awareness within a team-based environment.Ability to ‘Think on your feet’ and remain calm under pressureStrong verbal and written communication skills.Bilingualism (French & English) would be considered an asset.Ability to use Microsoft based applications.PACKAGE:Salary Range dependent on experienceExtensive Health, Medical and Dental Benefits + our Wellness programRRSP matching contributionFree Parking at OfficeErgonomically designed workstations, including standing desksWe are also offering a number of incentive programs; they include our‘Referral Program’ (cash reward)and our‘Spotlight Club’ (gift card).Hourly Pay Range: $19ph - $22.50ph DOE

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    Victoria, Canada Paladin Technologies Full time

    Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work? Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator' to join our Victoria-based Response Center, coordinating the...

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    2 weeks ago

    Victoria, Canada Paladin Technologies Full time

    Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work? Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator'to join ou

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    Victoria, Canada Paladin Technologies Full time

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    2 weeks ago

    Victoria, Canada Paladin Technologies Full time

    Are you seeking a role that gives you on the job training (for life), exposes you to REAL life events and situations, and a fast-paced environment that allows you to pick the shifts you work?Paladin Technologies Emergency Response Center is actively searching for multiple ‘Alarm Operator'to join our Victoria-based Response Center, coordinating the...

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