Cruise Coordinator

Ambassatours Gray Line is one of Canada's premier sightseeing tour companies. Based in Halifax, Nova Scotia, the company has operated land and water tours for over 30 years in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland. As an elite Gray Line provider, Ambassatours creates and delivers memorable, world caliber traveler experiences in its many destinations.

Work Hours:

• seasonal position from approximately April to November
• may include possible travel
• irregular work schedules that take place over 7 days per week

• High-school diploma or the equivalent
• Willingness to participate in and receive, on-the-job training

Skills Required:

• professional manner and appearance
• effective communication and conflict resolution skills
• ability to work well under pressure, and follow assignments
• enthusiasm and desire to sell Atlantic Canada as a travel destinati
• excellent organizational skills
• flexibility to work shifts including early mornings, evenings, holidays, and weekends
• excellent oral and written communication
• ability to communicate in either German, French, Spanish an asset
• strong observation skills, attention to detail, cleanliness & aesthetics of working space
• friendly, customer-focused personality

Reporting to the Director Cruise Operations, Tour Guide & Development Manager, Team Lead

• following a pre-determined dispatch schedule that has been outlined by the cruise line
• collecting and accounting for all tickets
• selling tours
• accounting for and being responsible for all guests while shore side awaiting tour dispatch
• planning and organizing buses and groups for departure from dock
• playing the role of a cultural ambassador
• delivering pleasantries with guests and answering tidbits of information
• providing guidance and taking control of a group while in your care
• working well with local tourism suppliers, tour operators, Port staff and other Ambassatours Gray Line/Cable Wharf staff
• overseeing a small team of staff members.

• Perfect for the retired professional.
• Exceptional team of colleagues.
• Adventures and memories to last a lifetime.