Department Manager

3 weeks ago

Ottawa, Canada Atmosphere Ltd. Full time

Help us boldly shape retail in Canada

Pro Hockey Life is the world’s largest hockey-centric retailer where our employees pride themselves on their passion for Canada’s national sport as much as our customers do. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians everything hockey, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners.

What you’ll do

Sales:
Achieve and drive department and store sales
Demonstrate the ability to be a sales leader and role model to staff
Enforce and personally deliver on the highest form of service standards
Training:
Provide sales coaching and mentoring to sales staff
Lead and ensure completion of 3 month orientation for all department staff
Provide continuous coaching and training to achieve “A Level” status in all department staff
Responsible to disseminate all communication to team as required including merchandising and policy and procedure changes
Operations:
Initiate and enforce execution of pricing/ signing, restocking and receiving
Executes on assigned department presentation as per seasonal merchandising planner
Follows and enforces all corporate LP and OH&S policies and procedures and all cash and audit procedures as per Corporate Policy and Procedure Manual
Maintains and executes on tech shop service and maintenance standards
Monitor store weekly scheduling requirements and react when needed on a shift by shift basis
Initiates and presents plans for department improvements and strategies
Assists and participates in hiring process and completes performance reviews in a timely manner 
Evening and weekend availability is a requirement for this role

Who you are

We are looking for individuals who are:
Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
Culture and brand ambassadors – you love the work and take pride in our brand 
If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What you bring 

  • Proven Leader and Mentor
  • Proven ability to build and manage daily store execution plan.
  • Understand of P&L Statements
  • Financial Discipline in understanding OPEX Control including Wage Cost Management
  • Superior training and coaching skills 
  • 5 years of retail management experience 
  • High energy, enthusiastic individual who is driven to succeed 

What you’ll get 

  • Flexible Scheduling
  • Benefits and Savings Options
  • First Class Training Platforms
  • Employee Resource Groups
  • Jumpstart Charities

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. 

#LI-MH1

About Us

At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging 

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations  

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

About Us

We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.

We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.

#J-18808-Ljbffr

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