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High Touch Operations Manager
4 weeks ago
One of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco networking products. This role will operate on a hybrid schedule (up to 50% on site in Ottawa).
High Touch Operations Manager Requirements:
- Currently holding an active Secret Clearance
- 7-10+ years of Experience
- Experience managing complex network/infrastructure incidents (cisco products)
- Customer/Client Facing experience
- ITIL knowledge (certification is highly preferred)
- Bilingual (English, French) is nice-to-have
High Touch Operations Manager Responsibilities:
- Write processes and procedures for customized support services
- Ensure proper delivery and sales of product and service solutions. Identify need for and assist with creation of customer training
- Identify, build and maintain relationships with customer’s internal management
- Act as single point of contact for operational issues
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Exponential Interactive, Inc d/b/a VDX.tvData collected and processed: Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, IP addresses, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices
Data collected and processed: Device characteristics, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Precise location data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, IP addresses, Precise location data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, IP addresses, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device identifiers
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Users’ profiles
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: IP addresses
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Authentication-derived identifiers, IP addresses, Privacy choices
Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Integral Ad Science (incorporating ADmantX)Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Non-precise location data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Precise location data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics
Data collected and processed: IP addresses, Non-precise location data
Data collected and processed: Device characteristics, IP addresses
Data collected and processed: Device identifiers, IP addresses
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data
Data collected and processed: Device characteristics
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Privacy choices, User-provided data, Browsing and interaction data
Adobe Audience Manager, Adobe Experience PlatformData collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data
Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices
Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: IP addresses, Non-precise location data
Data collected and processed: IP addresses
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data
Data collected and processed: Device identifiers
Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data
Data collected and processed: Device characteristics, IP addresses, Privacy choices
Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Precise location data, Browsing and interaction data
Marketing Science Consulting Group, Inc. #J-18808-Ljbffr-
High Touch Operations Manager
1 month ago
Ottawa, Canada The Select Group Full timeHigh Touch Operations Manager One of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco...
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High Touch Operations Manager
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Ottawa, Canada The Select Group Full timeHigh Touch Operations ManagerOne of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco...
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Ottawa, Canada The Select Group Full timeOne of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco networking products. This role...
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Ottawa, Canada The Select Group Full timeOne of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco networking products. This role...
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Ottawa, Canada The Select Group Full timeOne of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco networking products. This role...
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Ottawa, Canada The Select Group Full timeOne of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco networking products. This role...
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Site Manager
3 weeks ago
Ottawa, Canada High Tech Genesis Full timeLocation: Ottawa ON Term: Contract High Tech Genesis is looking for a Site Manager as intermittent back-up and to oversee Shipping/Receiving operations, assist the IT team during the NSA transition, monitor secure facility access, and escort contractors, cleaners, and other personnel in secure areas.This person will be responsible for: ...
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Bilingual Manager, Operations
5 days ago
Ottawa, Canada Groom Associes Full timeUnder the direction of the Director, Corporate Services, the Manager of Operations is responsible for managing the day-to-day operational activities related to our client's business operations, and facilities management services. The Manager of Operations position involves strategic planning, team leadership, and process optimization to improve efficiency,...
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Bilingual Manager, Operations
5 days ago
Ottawa, Canada Groom Associes Full timeUnder the direction of the Director, Corporate Services, the Manager of Operations is responsible for managing the day-to-day operational activities related to our client's business operations, and facilities management services. The Manager of Operations position involves strategic planning, team leadership, and process optimization to improve efficiency,...