IT Service Delivery Manager

4 weeks ago

Edmonton, Canada Auto Bugatti Inc Full time

We have an enthusiastic and highly effective team with no end to challenging and interesting work. Our company is a recognized national leader in business innovation and features in the top 30 best performing companies on the TSX.  The company and our team are growth and innovation focused, and the expansionary mindset holds considerable potential for the right person.

Who we are looking for:

As IT Service Delivery Manager, you are an ambitious and organized individual  who will bring high-level expertise and efficiency to managing IT Service Delivery projects at AutoCanada. You will guarantee the quality of projects delivered by the IT Service Delivery team through oversight of project management staff and contractors, budgets, and timelines. You are a natural change manager, and you will ensure consistency in clarity in communications with stakeholders. In this critical role, you will report directly into the VP, Information Management and Technology, advising on PMO governance and standards, assisting in the project intake process and reporting on the status of all in-flight initiatives.

What you will do:

  • Manage Project Managers (staff and contractors) and a Project Coordinator.
  • Maintain Project Management governance and ensure it is followed.
  • Conduct strategic planning of projects, ensuring alignment to organization goals.
  • Ensure project benefits are tracked and achieved.
  • Facilitate the Project Review Board for project intake requests.
  • Ensure the quality of each project completed meets the organizational needs. 
  • Develop and oversee change management plans and ensure adequate communication and training.
  • Provide coaching and mentor Project Management team members.
  • Manage resources across projects based on priorities, budgets, and schedules.
  • Maintain the project roadmap.
  • Provide leadership around process improvement using industry best project management practices.
  • Ensure project budgets are assigned, tracked and variances reported on.
  • Collaborate with other department managers to establish the project processes and interdependencies. 
  • Provide executive reporting on projects.

What you bring to the table

  • Minimum 5 years of experience in managing projects.
  • Minimum 5 years of experience in a management role or managing a Project Management Office.
  • PMP, PgMP certification would be a strong asset.
  • Business Relationship Management skills. 
  • Exceptional leadership, interpersonal, teamwork, facilitation, and negotiation skills.
  • Exceptional critical thinking, analytical and problem-solving skills.
  • Exceptional and demonstrated written and verbal communication and presentation skills in English.
  • Proficiency in project management methodologies, tools, and techniques. (Agile, Waterfall, PMBOK, MS Project).
  • Experience with Organizational Change Management methodologies. (PROSCI).
  • Able to work in a collaborative environment.
  • Strong planning and organization skills.
  • Business acumen and ability to communicate within all levels of an organization.
  • Previous experience working in the automotive industry would be an asset.

To apply, please submit your resume and cover letter on the Careers portion of our website.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. AutoCanada is committed to creating a diverse workforce and an inclusive culture, as an equal opportunity employer we encourage applications from all qualified individuals. 

#J-18808-Ljbffr

  • IT Service Delivery Manager

    4 weeks ago

    Edmonton, Canada AutoCanada Inc. Full time

    **IT Service Delivery Manager** **Why you will love this job**: We have an enthusiastic and highly effective team with no end to challenging and interesting work. Our company is a recognized national leader in business innovation and features in the top 30 best performing companies on the TSX. The company and our team are growth and innovation focused, and...

  • 5 Ton Delivery Driver with Deck Trailer Experience

    1 month ago

    Edmonton, Canada Delivery Tech Inc Full time

    Description Delivery Tech Inc. Position: 2-Full time 5 Ton Driver with Deck Experience **Scope of work**: - Drive 5-ton box truck - **Must have experience** with power tailgate and pallet jacks. - Deck Trailer experience is required. - Must be able to report to Delivery Tech yard in Acheson, Alberta. - Must have a smart phone, be somewhat tech savvy,...

  • IT Service Delivery Manager

    4 weeks ago

    Edmonton, Canada AutoCanada Full time

    IT Service Delivery Manager  Why you will love this job: We have an enthusiastic and highly effective team with no end to challenging and interesting work. Our company is a recognized national leader in business innovation and features in the top 30 best performing companies on the TSX. The company and our team are growth and innovation focused, and...

  • Customer Service Rep

    2 days ago

    Edmonton, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...

  • Service Delivery Manager

    1 month ago

    Edmonton, Canada PC Corp Inc. Full time

    **Role Overview** Managing and leading a small services team to recurrent organic growth has advantages. The PC Corp services team members are a group already very familiar with collaboration, documentation, training, ticket management and very willing to work together towards our strategic goals. The PC Corp **Service Delivery Manager **is the person...

  • Service Delivery Manager

    1 month ago

    Edmonton, Canada Paladin Airport Security Services Full time

    Service Delivery Manager **We are currently hiring several full-time Service Delivery Managers based out of Edmonton Airport.** **Why Paladin?** **Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.** - You receive top industry wages - You have the...

  • 1 Ton Truck Driver/multi Delivery

    1 week ago

    Edmonton, Canada Delivery Tech Inc Full time

    Description Delivery Tech Inc. Position: 1-Full time 1-Ton truck driver, $20.00 p/HR **Scope of work**: - Drive 1-ton box truck - Must have experience with power tailgate and pallet jacks. - Must be able to report to Delivery Tech yard in Acheson, Alberta. - Must have a smart phone, be somewhat tech savvy, with the ability to use your phone to...

  • IT Service Delivery Manager

    3 weeks ago

    Edmonton, AB, Canada Knewin Full time

    IT Service Delivery Manager Why you will love this job: We have an enthusiastic and highly effective team with no end to challenging and interesting work. Our company is a recognized national leader in business innovation and features in the top 30 best performing companies on the TSX. The company and our team are growth and innovation focused, and...

  • IT Service Delivery Manager

    4 weeks ago

    Edmonton, AB, Canada Auto Bugatti Inc Full time

    We have an enthusiastic and highly effective team with no end to challenging and interesting work. Our company is a recognized national leader in business innovation and features in the top 30 best performing companies on the TSX. The company and our team are growth and innovation focused, and the expansionary mindset holds considerable potential for the...

  • Delivery Driver-van

    4 weeks ago

    Edmonton, Canada Delivery Tech Inc Full time

    Description Delivery Tech Inc. Position: 1 Full time position, Van driver, $19.00 p/HR - Must be able to drive Ram Pro-Master mid size van - Must be able to report to Delivery Tech yard in acheson for 0630hr Monday to Friday. - Must have a smart phone, be somewhat tech savy, with the ability to use your phone to communicate with our dispatch team. - Pick...

  • Delivery Coordinator/customer Service Manager

    4 weeks ago

    Edmonton, Canada KO AUTO FINANCE Full time

    KO Auto Finance is seeking a dedicated and detail-oriented individual to join our team as a Delivery Coordinator/Customer Service Manager. In this role, you will play a crucial part in the customer journey, ensuring that vehicle deliveries are seamless and customer satisfaction is maintained at the highest level. **Responsibilities**: **Coordinate...

  • Delivery Driver-van

    4 weeks ago

    Edmonton, Canada Delivery Tech Inc Full time

    Description Delivery Tech Inc. Position: 1 Part - Full time position, Van driver, $19.00 p/HR **Scope of work**: Pick up Freight in Edmonton, 1-3 small totes (20LBS each), 4 pick-ups each night from 5pm to 1pm, Hi-way driving, small towns, mostly week-end work. Will be part time, however for the right driver a full time position will be offered. - Must be...

  • Delivery Driver Multi Drop

    1 month ago

    Edmonton, Canada Delivery Tech Inc Full time

    Description Delivery Tech Inc. Position: 1-Part-Timeposition, Van driver, $19.00 p/HR **Scope of work**: **Work schedule; Night shift-Saturday & Sunday.** - Pick up Freight in Edmonton, 1-3 small totes (20LBS each), 4 pick-ups each night from 5pm to 2am, Hi-way driving, small towns. - Night run; Edmonton-Cold Lake-Bonnyville-St. Paul - Edmonton. - Must be...

  • Delivery Driver-van

    1 month ago

    Edmonton, Canada Delivery Tech Inc Full time

    Description Delivery Tech Inc. Position: 1 Full time position, Van driver, $19.00 p/HR **Scope of work**: Pick up Freight in Edmonton, 10 to 20 small totes (20LBS each), drive to Fort McMurray, one drop off location, pick-up there, 10 to 20 totes, drive back and drop off at one location, mostly week-end work. Will be part time, however for the right...

  • Manager, Service Delivery- Yeg

    2 days ago

    Edmonton, Canada Canadian Air Transport Security Authority Full time

    The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within the Operations branch at the Edmonton International Airport. This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and...

  • Delivery Driver, Class 5, Food Service

    1 month ago

    Edmonton, Canada Pratts Food Service Alberta Full time

    **Duties and Responsibilities** **Maintain clear daily Logs, (E-logs).** **Do pre/post trip daily on equipment, Report any deficiencies.** **Operate and maintain trucks/ trailers and delivery equipment in a safe and professional manner.** **Provide exceptional customer service.** **Sort and unload Food Products, delivering them with a wheeler into...

  • Delivery Driver, Class 3, Food Service

    1 month ago

    Edmonton, Canada Pratts Food Service Alberta Full time

    **Duties and Responsibilities** **Maintain clear daily Logs, (E-logs).** **Do pre/post trip daily on equipment, Report any deficiencies.** **Operate and maintain trucks/ trailers and delivery equipment in a safe and professional manner.** **Provide exceptional customer service.** **Sort and unload Food Products, delivering them with a wheeler into...

  • Delivery Driver, Class 3, Food Service

    1 month ago

    Edmonton, Canada Pratts Food Service Alberta Full time

    **Duties and Responsibilities** **Maintain clear daily Logs, (E-logs).** **Do pre/post trip daily on equipment, Report any deficiencies.** **Operate and maintain trucks/ trailers and delivery equipment in a safe and professional manner.** **Provide exceptional customer service.** **Sort and unload Food Products, delivering them with a wheeler into...

  • Delivery Driver-van

    1 month ago

    Edmonton, Canada Delivery Tech Inc Full time

    Description Delivery Tech Inc. Position: 1-Full time split shift position, Van driver, $19.00 p/HR **Scope of work**: **Work schedule; Day time shift-Wednesday, Thursday, Friday, Night shift-Saturday & Sunday. Off on Monday & Tuesday.** - Pick up Freight in Edmonton, 1-3 small totes (20LBS each), 4 pick-ups each night from 5pm to 1pm, Hi-way driving,...

  • Delivery Driver

    4 weeks ago

    Edmonton, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...