Painting Estimator Wanted

6 days ago

Hamilton, Canada Painting Canada Inc. Full time

In-House Estimator Position for Reputable Commercial & Industrial Painting Company

General Overview:
You are responsible for keeping in good contact with our current and prospective customers. As an estimator, you hold a strong position to influence not only their satisfaction, but the fellow employees you will be working with. This position requires tact and professionalism.

Responsibilities and Duties:

  1. General and Administrative:
    • Follow systems and procedures outlined in company manuals.
    • Participate as a key team player by supporting operations as needed.
    • Communicate effectively with the General Manager, informing and updating them regularly to guarantee that sales objectives and customer objectives are met.
  2. Customer Service:
    • Process customer orders in a courteous, efficient, and timely manner.
    • Organize schedule and workflow to meet customer deadlines.
    • Prepare estimates for all jobs based on customer specifications and General Manager.
    • Price all production work using proven industry standards. Estimate nonstandard work in conjunction with the General Manager.
    • Effectively present and discuss the products and services of the company.
    • Manage telephone calls professionally, efficiently and with good communication skills.
    • Attend to customer complaints and concerns immediately and facilitate satisfactory resolution.
  3. Sales and Marketing:
    • Support customer sales through service, education, and effective problem solving. Be able to involve appropriate team members as needed.
    • Support strategic sales plan and marketing strategies outlined by the General Manager and facilitate joint marketing calls where applicable. Assist in the promotion of cost-effective and customer-oriented solutions.
  4. Fiscal Responsibility:
    • Maintain pricing.
    • Develop knowledge of best suppliers and competitive prices and stay abreast of pricing changes.
    • Coordinate with management on jobs and maintain company and industry-specific processes.
    • Develop knowledge by researching and recommending cost saving potential to management.

Benefits:
- 8-hour daytime shifts (subject to change as certain jobs require).
- Guaranteed base salary

Must Have:
- Own vehicle.
- Be physically located in Ontario
- FAMILIARITY WITH COMMERCIAL/INDUSTRIAL PAINTING (5+ years experience preferred)
- Knowledge of cost accounting, methods.
- Experience in sales or customer service.
- Excellent verbal and written communication skills in the English language.
- Excellent math skills.
- Excellent interpersonal skills to be able to deal with customers, subcontractors, suppliers, and fellow staff members.
- Ability to understand customer requirements and processes.
- Strong attention to detail, possessing a sales aptitude.
- Proficient in the use of computer applications such as Microsoft Word, Excel, and PDF formats.
- Must be hard working, a self-starter, and a problem solver.
- Demonstrated excellence in organization and time management to perform multiple tasks efficiently.
- Exceptional phone and customer service skills.
- Positive attitude.
- Can take feedback and continually be looking to improve.
- We offer training for this position.

This job description in no way states or implies that these are the only duties to be performed and to perform other job-related duties as requested by General Manager.

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