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Claims Representative III
4 months ago
- Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
- Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements.
- Conduct investigations and identify additional information such as independent medical examinations, customers medical or employment history required to clarify and/or justify a claim.
- Collect reports and statements to determine liability and coverage.
- Ensure all cases are clearly documented and meet any or all legislative requirements.
- Assist junior staff with day-to-day issues, escalating more serious issues to senior specialists, consultant or management staff.
- University degree or any combination of training and experience deemed relevant for the role
- Knowledge of medical terminology and/or previous experience/education within kinesiology or rehabilitation environment is considered a strong asset.
- A minimum of 3 years of experience as Adjuster Accident Benefits claims.
- Pursuing your Chartered Insurance Professional (CIP) designation
- Ability to communicate and negotiate effectively.
- Excellent written and verbal communication skills.
- Strong analytical and decision-making skills.
- Knowledge of the provincial legislation governing auto insurance.
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.