Senior Desktop Engineering Manager

1 month ago


Mississauga, Canada Finastra Full time

Responsibilities

What will you contribute?

This position is responsible for the global Desktop Engineering activities. Managing a team of 9 individuals this position reports to the Senior Director of Enterprise Technology and Operations.

The successful applicant should have a keen interest in new and emerging technology, good management and technical skill set in desktop support and engineering.

Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:

• Manage team capabilities to deliver modern workstations services

• Documentation, building policy, standard documentation.

• Desktop Management/All workstations conform to workstation standards

• Corporate and internal communications for desktop related activities.
• Desktop Vulnerability Management/Required SLA, KRI are maintained.
• Desktop Compliance/Meet and expand current desktop compliance

• Desktop Audits

• Assisting with Budgets

• Managing team performance and assigning Goals.

• Coaching team members to unlock their full potential.

• Attending and presenting meetings for key stakeholders

• Full accountability for capacity planning for project resources.

• Vendor management

• Cross function Collaboration


Required Experience:

• Desktop Engineering experience at least 3-5 years, strong technical background

• People Management experience at least 2-3 years

• Microsoft Intune.

• Software packaging and deployment

• NextGenAI is a plus

• Azure Services Entra id, office 365 services etc.

• Microsoft Autopilot

• Mac knowledge a plus

• Vulnerability management

• ITIL

• MECM

• Autopilot

• BitLocker/Defender

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